Ratings based on 13 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Feb 2023
by A verified traveler
A cozy experience awaits.
Posted 9 Sep 2019 on HotelsFriendly staff, neat bed, complete bathroom utilities, cold air conditioner, hot and cold options for bath, a good location, good wi-fi connection what more can you wish for? + a cheap price.
Comment from Hotel Management
17 Sep 2019 by Myra, Hotel Management
Dear guest, we highly appreciate the perfect 10/10 rating you gave us. We promise to give you a consistent service every time. We are looking forward in welcoming you again soon :)
by A verified traveler
Spacious room and nice staff
Posted 2 Sep 2019 on HotelsIt's our first time to stay in La Gracia hotel for 2 nights.
Upon checked-in, it was so quick and easy and no need to pay deposit for the key.
The staff are very friendly, approachable at helpful.
The room is so spacious, comfy bed and nice bathroom.
It was annoying because we were so bored at night because the wifi is so slow and the cable TV was not working.
Problems:
1. The staff are very noisy, they didn't even think that there are people resting.
2. The toy of the kid was so noisy too.
3. Inside the toilet, the towel handle is so high (I think it was 6 feet high), very didficult to reach.
4. There's no clothes handle (where you can hand your clothes before you take shower).
5. The bed is good for 2 but they gave us 1 shampoo and 1 soap.
6. There's no free bottle of water.
7. The internet is very slow.
8. The cable TV is not working.
9. There were ants we found in our bed.
I hope you will find solutions for the problems that I shared so that many tourists will book and stay your hotel.
I will stay there again if the problems will be solved.
Thanks for being nice to us!
Comment from Hotel Management
18 Sep 2019 by Myra, Hotel Management
Dear guest, thank you for this honest review. If you will be staying for more than one night, you can always request for another shampoo or soap from our staff for free. We have taken note of your concerns and we are now working on addressing these.
by A verified traveler from Las Pinas City
Posted 19 Aug 2019
Property surrounding not properly maintained and the room has mosquitos. We just stayed almost an hour and went out to look for another hotel to be comfortable on our night stay.
by A verified traveler
Posted 5 Aug 2019
Accomodating staff
Comment from Hotel Management
6 Aug 2019 by Myra, Hotel Management
Thanks for your feedback :)
by A verified traveler
Posted 15 Jul 2019 on Hotels
Comment from Hotel Management
15 Jul 2019 by Myra, Hotel Management
Thanks for your feedback. Hope you can visit us again soon!!!
by A verified traveler
Posted 12 Jun 2019
Newly built
Comment from Hotel Management
29 Jun 2019 by Myra, Hotel Management
Thanks for your feedback :)
by A verified traveler
good enough
Posted 10 Jun 2019 on Hotelsthe lady caretaker is friendly and accommodating, the room is clean and the air condition is so cold. however, the running water in the bathroom is so disturbing at night, the switch off is loose that is why you cant turn it off. I think the son of the caretaker played and scratch my car while parked outside :(
Comment from Hotel Management
29 Jun 2019 by Myra, Hotel Management
Dear guest, we're very sorry for your unfortunate experience with us. We already replaced the defective faucet of the room for the convenience of our future guests. We had talked with our staff about the car issue. Please give us another chance to host you to fill up those missing stars. Again, we're very sorry for this.
by A verified traveler
Posted 12 May 2019
Nice place, nice staff, excellent
Comment from Hotel Management
13 May 2019 by Myra, Hotel Management
Dear guest, thank you so much for giving us a perfect 5/5 review. We promise to give you an amazing experience every time. Hope to welcome you again soon!
by A verified traveler
Simple escapade
Posted 6 May 2019 on HotelsPlace is easy to find although parking is quite hectic. Room is spacious but aircon is quite slow and weak that we perspire when we move a lot. Suggest to replace the aircon convenient for a bigger space.
Comment from Hotel Management
11 May 2019 by Myra, Hotel Management
Dear guest, we're sorry about the week air-conditioner during your stay with us. We value your feedback because this will help us to further improve our services. After conducting a room inspection, we had found out that one out of twelve rooms has a defective air-conditioner and we are now planning to replace it for the convenience of our future guests. Again, we're sorry about this.
