Ratings based on 64 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Modern and clean hotel
Comment from Hotel Management
19 Nov 2024 by Hotel Casiana, Hotel Management
Thank you for choosing Hotel Casiana & Events Center! We look forward to welcoming you back here at Tagaytay!
by A verified traveler from Daly ity
Posted 17 Nov 2024
Close to restaurants and bice location
Comment from Hotel Management
19 Nov 2024 by Hotel Casiana, Hotel Management
Thank you for choosing Hotel Casiana & Events Center! We look forward to welcoming you back here at Tagaytay!
by A verified traveler
Posted 17 Nov 2024
The bathroom vanity sink drains slowly.
Comment from Hotel Management
19 Nov 2024 by Hotel Casiana, Hotel Management
Thank you for choosing Hotel Casiana & Events Center! We apologize with the inconvenience the vanity sink has caused you. We hope you will give us another opportunity to serve you.
by A verified traveler
Posted 31 Oct 2024
Staffs are very friendly and efficient
Comment from Hotel Management
18 Nov 2024 by Hotel Casiana, Hotel Management
Thank you for choosing Hotel Casiana & Events Center! We are grateful for your kind words towards our friendly and efficient staffs. We look forward to welcoming you back here at Tagaytay.
by A verified traveler from Jacksonville
Posted 7 Aug 2024
Clean and nice size of room. Highly recommend this hotel. Nice staff especially Karizza on the front desk.
Comment from Hotel Management
9 Sep 2024 by Hotel Casiana, Hotel Management
Thank you for choosing Hotel Casiana & Events Center! We are grateful for your kind words towards our room. It's heartwarming to hear that the staff, especially Karizza, made you feel so welcome during your visit. Thank you for sharing your positive feedback! We look forward to welcoming you back really soon.
by A verified traveler
Posted 14 Jul 2024
Very nice room, affordable and clean. Could use more breakfast variants but overall its a very nice stay.
Comment from Hotel Management
9 Sep 2024 by Hotel Casiana, Hotel Management
Thank you for choosing Hotel Casiana & Events Center! We are grateful for your kind words. We look forward to welcoming you back here at Tagaytay.
by A verified traveler
Posted 10 Jul 2024
We enjoyed the views from our room. It was a clean, welcoming, and highly professional environment. We enjoyed the buffet breakfast.
Comment from Hotel Management
9 Sep 2024 by Hotel Casiana, Hotel Management
Thank you for taking the time to tell us about your experience at Hotel Casiana Tagaytay. It is always a pleasure to receive positive feedback from our guest. We will definitely share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler from Bakersfield
Posted 25 Jun 2024
the staff is so accommodating, the room and the entire hotel is very clean.. the prices is very reasonable.. the only thing we need in the room is the safe box and and the hair dryer which is very common in the hotel
Comment from Hotel Management
9 Sep 2024 by Hotel Casiana, Hotel Management
We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to learn about the shortcomings you experienced. We take these matters seriously, and we will address them to ensure a more comfortable and enjoyable stay for all our guests and prevent any future occurrences. Here at Hotel Casiana & Events Center, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler from FPO
Posted 15 May 2024
Comment from Hotel Management
9 Sep 2024 by Hotel Casiana, Hotel Management
We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We take these matters seriously, and we will address them to ensure a more comfortable and enjoyable stay for all our guests and prevent any future occurrences. Here at Hotel Casiana & Events Center, we continuously strive to meet your needs and expectations. We hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 30 Apr 2024
Very Good.
Comment from Hotel Management
9 Sep 2024 by Hotel Casiana, Hotel Management
Thank you for choosing Hotel Casiana! We look forward to hosting you soon!
