Ratings based on 9 Verified Reviews

3.6 out of 5
3.6 Room cleanliness
3.6 Service & staff
2.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Nov 2022 on Hotels
5 out of 5
by A verified traveler

Posted 26 Jul 2022 on Hotels
It was an amazing stay, venue is good for relaxation.
Comment from Hotel Management
7 Sep 2022 by CM, Hotel Management
Thank you for your wonderful comment. The management is looking forward for your next stay with us.Have a great day ahead.
4 out of 5
by A verified traveler

Posted 16 May 2022 on Hotels
We had a very difficult time getting to the hotel as what was advertised here’s under ‘Bali Village Hotel’ when we were not advised about their change of name to ‘Hortz Hotels and Resorts.’ More than expecting it to be searchable on waze, we had to ask a number of people on the road where Bali Village was. No one knew. What’s pinned on waze is vague, not to mention. The indicated contact number on this Hotels.Com site re Bali village is non-existent too so there would be no way for new customers to find what they have booked for except if they had Dora the explorer’s skills. We had to circle around Tagaytay for nearly an hour to find a knowledgeable samaritan about the new resort. Not going to discount the fact that the place is beautiful and the staff were more than accommodating. Plus points for allowing us to take our dogs along. I have to mention that food in Tipanan was excellent! The serving was big enough for 2 people each viand and that I would definitely come back to the property even for a random weekend dining.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2022
5 out of 5
by A verified traveler

Posted 8 Apr 2022
The hotel is very decent and 5 stars to all the staff with their excellent services. They were spoiling me in my stay. I dont need to ask them they will very attentive to assist me in my need👍👍👍👍👍
Comment from Hotel Management
13 Apr 2022 by Hortz Hotel and Resort, Hotel Management
Good Day Ma'am! Thank you for appreciating our Service. Hope to see you again! Stay Safe and God Bless! :)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2021
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2020 on Hotels
1 out of 5
by A verified traveler

Worst hotel in my life.

Posted 10 Nov 2020 on Hotels
1. Employees in hotel does not know our booking. 2. I was waiting at the entrance for 40mins to check our booking. 3. So many insects, cannot sleep well 4. They got my ID, well did mot return during check-out.. well I am screwed now
Comment from Hotel Management
11 Nov 2020 by Tin, Hotel Management
Dear Sir, Good Day! We're sorry for what happened it was a last minute booking and still the hotel complying of the LGU City Ordinance that every Monday all establishment from Tagaytay City are closed. Thank you and Stay Safe.
1 out of 5
by A verified traveler

SCREWED ...

Posted 14 Oct 2020 on Hotels
We were not able to check in on monday . The hotel is close !!! what to do now ?
Comment from Hotel Management
11 Nov 2020 by Tin, Hotel Management
Dear Sir, Good Day! We're sorry for what happened it was a last minute booking and still the hotel complying of the LGU City Ordinance that every Monday all establishment from Tagaytay City are closed. Thank you and Stay Safe.
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