Ratings based on 12 Verified Reviews
3.5 Room cleanliness
3.0 Service & staff
2.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
JUST SAY “ NO “ and SKIP this one.
Posted 8 Aug 2022 on HotelsTerrible to say the least, no one in the lobby knows what’s goin on, care taker rely mainly on text messaging , broken and unsafe dining chairs, no a/c, shower tile and toilet seat broken, No parking allowed in the condo and have a mile away and end up walking in the rain just to get back in the building. Worst experience all around, spend your money somewhere else and save yourself from total disaster.
by A verified traveler
Posted 3 Jun 2022
by A verified traveler
Posted 30 Apr 2022
Nice and reasonable.
by A verified traveler
Posted 30 Dec 2021 on Hotels
AC not working for the 3 days stay :(
Comment from Hotel Management
3 Jan 2022 by Doc, Hotel Management
We apologize for the inconvenience.
by A verified traveler
Posted 11 Dec 2019 on Hotels
Water heater and WiFi were not working.
Comment from Hotel Management
17 Jan 2020 by Jessica, Hotel Management
Thanks and sorry for the inconvenience this may have caused. We will have it checked and to improve.
by A verified traveler
Wish it was well kept
Posted 12 Jun 2019 on HotelsThe good about the place is the view and the wi-fi connection. And then we notice it is not kept good. The ac is leaking some water. And the bathroom as well is leaking and smell like mold. I let know of the caretaker. She also collects 1500 pesos for a safety deposit. They will return it once you leave the place. But they collect a 750 pesos cleaning fee. That they keep. Wish they would take care of the place. They really do have amazing views in the room.
Comment from Hotel Management
13 Jun 2019 by Beth, Hotel Management
Hello Edgardo! Thanks for your review. Yes the cleaning fee is not yet included upon booking and well stated.Re aircon leak, theres a note that the temp of the ac shld not be brought down below 20C to avoid leaking. The leaking in the bathroom is from the unit above and to be fixed once the unit is vacant.See you again soon!
by A verified traveler
Excellent!
Posted 10 May 2019 on HotelsExcellent!!! Really enjoyed our stay.
Comment from Hotel Management
15 May 2019 by Doc Manny, Hotel Management
Thanks Majoseifina for your excellent score review and enjoyed your stay with our unit with the best taal view and plenty beds! Hope to see you again soon!
by A verified traveler
Posted 28 Feb 2019
Very clean unit but paying the pool fees too difficult
Comment from Hotel Management
6 Mar 2019 by Dr Calayan, Hotel Management
Hello!Thanks for the compliment for our unit and enjoyed the favtastic view of taal volcano and lake! What about the pool fees? Im not aware of the smdc pook rules.Hope to see you again soon!
by A verified traveler
Posted 28 Feb 2019
Comment from Hotel Management
8 Apr 2019 by Doc Manny, Hotel Management
Thank you for your 5 star rating!
by A verified traveler
Posted 27 Feb 2019
Comment from Hotel Management
8 Apr 2019 by Doc Manny, Hotel Management
Thanks four you perfect Rating!
