Ratings based on 3 Verified Reviews
4.0 Room cleanliness
3.5 Service & staff
4.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2019 on Hotels
by A verified traveler from Manila
Posted 1 Dec 2019
Was attracted to this due to price and reviews, but realized that the location is too inconvenient (you’ll head to a compound) and was very hard to trace. we got lost, since it’s not accurately located on maps. when i called the property to ask help, the lady on the line couldn’t give me directions and have to be connected to someone else. Also parking is really a concern if you have a car, thought i have to drive towards a cliff.
Comment from Hotel Management
6 Dec 2019 by Bea , Hotel Management
Dear Ice,
Thanks a lot for taking the time to review your stay. We sincerely apologize for these issues. We have included complete information regarding the property’s address in the confirmation email. Next time if you have a booking with us, please do not hesitate to contact us if you need any help regarding your stay. Also, Please be assured that your feedback regarding the parking space has been shared with our respective team to be taken into account for our further improvement.
Best regards,
Bea
by A verified traveler
Hotel garden in a crowded city.
Posted 10 Nov 2019 on HotelsIt was amazing! The hotel garden only has to install electrical lighting around the perimeter of the hotel garden area. Otherwise it was a very comfortable and refreshing experience for me.
Comment from Hotel Management
29 Nov 2019 by Bea , Hotel Management
Dear ZEN Guest,
Thank you so much for taking the time to review your stay. We're very happy that you enjoy your stay with us. By booking at ZEN you can be assure to have a great value of money to your stays. Hope to see you again.
Best regards,
Bea
