Ratings based on 116 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
The owner is very friendly. He was also very accommodating. My only concern is I don’t believe their maid mops the floor of the room. But over all I had a good experience. Will stay again.
Comment from Hotel Management
13 Nov 2024 by CC - Guest Relations Manager, Hotel Management
Hi Lacy! Thank you for your kind review! We're glad to hear that you had a positive experience and that our owner was able to make your stay more enjoyable. We appreciate your feedback regarding the cleanliness of the floors, and we will certainly address this with our housekeeping team to ensure the highest standards of cleanliness are met.We’re happy to hear that you plan to stay with us again, and we look forward to providing you with an even better experience in the future!
by A verified traveler
Posted 22 Sep 2024
LOVED Western Inn & Suites and will definitely be back!! Super easy check-in, and they were accommodating despite the late hour. I had a Standard room which was clean and very comfortable, bed and pillows were super comfortable, brand new bathroom with an amazing rain-style shower. A/c highly effective too! Very loud but its so powerful you only need it on for a minute or two to cool down the room. You can adjust the settings on it too. Staff were super nice, and they even have a cute little water feature outside the office. Over all, loved the place and wish I could stay longer! Only 20 minutes from Bitter Creek Wildlife Refuge. I'll be back!
Comment from Hotel Management
22 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Stephanie! Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at Western Inn & Suites and found the check-in process easy and accommodating. It’s great to know that you appreciated the cleanliness and comfort of your room, as well as the effectiveness of the A/C and the new bathroom features. We look forward to welcoming you back for another stay, and we hope you have the chance to explore the nearby Bitter Creek Wildlife Refuge during your next visit!
by A verified traveler
Posted 2 Sep 2024
Freshly remodeled
Comment from Hotel Management
2 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Richard! Thank you for your review! We're thrilled that you enjoyed our freshly remodeled accommodations. We hope to have the pleasure of welcoming you back again soon.
by A verified traveler
Posted 15 Jul 2024 on Hotels
Very friendly
Comment from Hotel Management
17 Jul 2024 by CC - Guest Relations Manager, Hotel Management
Hi Vicenta! We're thrilled to receive a perfect rating from you! Providing friendly service is a top priority for us, and we're delighted that you had such a positive experience. If there's anything else we can do to make your future stays just as enjoyable, please let us know. We look forward to your next visit!
by A verified traveler
Posted 8 Jul 2024 on Orbitz
Comment from Hotel Management
30 Jul 2024 by CC - Guest Relations Manager, Hotel Management
Hi Nichole! We sincerely appreciate your 4/5 rating, and we're pleased that you had a positive experience during your stay. While you haven't provided specific feedback, your rating is valuable to us, and we're here to address any concerns or suggestions you may have if you decide to share them in the future. Thank you for choosing our hotel, and we look forward to hosting you again on your next visit.
by A verified traveler
Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by CC - Guest Relations Manager, Hotel Management
Hi Michael! We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
25 Jun 2024 by CC - Guest Relations Manager, Hotel Management
Hi Luis! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.
by A verified traveler
Posted 18 Jun 2024
Comment from Hotel Management
10 Jul 2024 by CC - Guest Relations Manager, Hotel Management
Hi Francisca! We sincerely appreciate your 4/5 rating, and we're pleased that you had a positive experience during your stay. While you haven't provided specific feedback, your rating is valuable to us, and we're here to address any concerns or suggestions you may have if you decide to share them in the future. Thank you for choosing our hotel, and we look forward to hosting you again on your next visit.
by A verified traveler
Decent motel for a couple nights
Posted 9 May 2024 on HotelsHotel is not bad on the interior. Recently remodeled shower, clean towels and nice pool. Some maintenance issues I couldn’t ignore such as carpet peeling up, loose bathroom fixtures and loud AC unit.
Comment from Hotel Management
11 May 2024 by CC - Guest Relations Manager, Hotel Management
Hi Gregory. We appreciate your feedback regarding your recent stay with us. We're glad to hear that you found the interior of our hotel to be satisfactory, with recently remodeled showers, clean towels, and a nice pool. However, we apologize for the maintenance issues you encountered, including the carpet peeling up, loose bathroom fixtures, and loud AC unit. Ensuring a comfortable and enjoyable stay for our guests is important to us, and we regret any inconvenience these issues may have caused.Your feedback will be shared with our maintenance team, and we will work diligently to address these issues to ensure a more pleasant experience for our guests in the future. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay in the future. Thank you for choosing to stay with us.
by A verified traveler from CAMARILLO
Posted 27 Apr 2024
Very clean
Comment from Hotel Management
29 Apr 2024 by CC - Guest Relations Manager, Hotel Management
Hi Melodie! Thank you for leaving us a 5/5 review! It's great that you were satisfied with the cleanliness of our rooms. We're happy to have served you and we hope to see you again!
