Ratings based on 974 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Clean motel with a good breakfast and bar
by A verified traveler
Posted 1 Jan 2025
We took our kids to see zoolight and we stayed here, this is our second time staying here and we absolutely love it. I’m pretty sure that’s the only hotel with indoor pool in the whole city of Tacoma. Staff was friendly, the young lady at the front desk(pardon me for forgetting your name I think it’s phoebe?) but she was very friendly and helpful! We will definitely come back.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Sean, Hotel Management
Thank you so much for your rating! I'm glad you enjoyed your stay at our hotel. We hope to see you again!
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Sean, Hotel Management
Thank you for staying with us at the Holiday Inn Tacoma Mall! We strive to provide our guests a wonderful stay. We are happy to hear that your stay with us a pleasant one, and we are looking forward to having you staying with us in the near future!
by A verified traveler
Posted 21 Dec 2024
Everything is good
Comment from Hotel Management
26 Dec 2024 by Sean, Hotel Management
Thank you for staying with us at the Holiday Inn Tacoma Mall! We strive to provide our guests a wonderful stay. We are happy to hear that your stay with us a pleasant one, and we are looking forward to having you staying with us in the near future!
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Sean, Hotel Management
Thank you for taking the time to share your review following your recent stay at our hotel. We appreciate your feedback, as it allows us to continuously improve our services and meet the expectations of our valued guests. We apologize for any inconvenience caused and assure you that we will take your feedback into serious consideration as we strive to enhance the guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing an even more enjoyable stay.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Sean, Hotel Management
Thank you for taking the time to share your review following your recent stay at our hotel. We appreciate your feedback, as it allows us to continuously improve our services and meet the expectations of our valued guests. We apologize for any inconvenience caused and assure you that we will take your feedback into serious consideration as we strive to enhance the guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing an even more enjoyable stay.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Sean, Hotel Management
Thank you so much for your rating! I'm glad you enjoyed your stay here at our hotel. We hope to see you again!
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Sean, Hotel Management
Thank you so much for your rating! I'm glad you enjoyed your stay here at our hotel. We hope to see you again!
by A verified traveler
Posted 9 Dec 2024
Kathy and Jewel in the kitchen were awesome and the lady who checked us in when we got there was incredibly helpful and friendly.
Comment from Hotel Management
12 Dec 2024 by Sean, Hotel Management
Thank you so much for your rating! I'm glad you enjoyed your stay at our hotel & that our Morning servers had provided you with excellent service. We hope to see you again!
