Ratings based on 985 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Granite Falls
Posted 24 Nov 2024
the property lets homeless just walk around the parking lot and look curiously at customers vehicles. this is not acceptable.
Comment from Hotel Management
24 Nov 2024 by Hotel Management, Hotel Management
Thank you for taking the time to rate our hotel. We are truly sorry your visit was not the positive experience you deserved. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us
by A verified traveler
Posted 23 Nov 2024
Nice staff
Comment from Hotel Management
23 Nov 2024 by Hotel Management, Hotel Management
Thank you for the excellent rating! We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Thank you for choosing Hampton Inn & Suites Tacoma/Puyallup!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Hotel Management, Hotel Management
Thank you for your great 5-star rating! We are glad you had a positive experience during your time at Hampton Inn & Suites Tacoma/Puyallup, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Hotel Management , Hotel Management
Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at the Hampton Inn & Suites Puyallup so much! We look forward to hosting you again soon for another great experience.
by A verified traveler
Posted 17 Nov 2024
I love the cleanliness, friendly staff, great continental breakfast always, convenient pool and fitness hours, the only drawback is trying to get into the parking lot when coming in from the gas station across the street or from the hospital, there is a barrier both ways but everything else is great! I always choose Hilton if its within our budget to do so.
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Dear Maria, Thank you for choosing Hilton when you can and thanks for your generous rating. We are so glad you enjoyed our friendly staff and clean accommodations. It is also great to see that you were able to enjoy our amenities and complimentary breakfast offerings. We look forward to hosting you again soon!Javier Victoriano General Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by manager, Hotel Management
Dear Eddie,Seeing how much you loved your stay is the best thing we could hope for! Your perfect rating means a lot to us. Thank you for choosing Hampton Inn & Suites Tacoma/Puyallup, and we look forward to hosting you whenever your travels bring you back to the area.Javier Victoriano General Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by manager, Hotel Management
Dear Stefano,Thank you for the kind rating. We are thrilled we met your expectations for a great stay at Hampton Inn & Suites Tacoma/Puyallup. We appreciate you choosing usm, and hope to have the pleasure of doing so again on your next visit to the area.Javier Victoriano General Manager
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Front Desk, Hotel Management
Vera, thank you for rating your experience with us! We're pleased to know you enjoyed your stay and we hope to welcome you back again soon!
by A verified traveler
Posted 1 Nov 2024
Very nice and friendly
Comment from Hotel Management
1 Nov 2024 by Front Desk, Hotel Management
We are thrilled you had an excellent stay at Hampton Inn & Suites Tacoma/Puyallup, and we appreciate the fantastic rating. Thank you for choosing to stay with us. It was our pleasure accommodating you, and we look forward to your next visit with us.
by A verified traveler
Posted 30 Oct 2024
Some hotel construction going on but it didn't start until I was awake in the morning
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Dear Peggy, We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had a pleasant stay. We apologize for the noise issue. Thank you for understanding. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Thank you for choosing Hampton Inn & Suites Tacoma/Puyallup! Javier Victoriano General Manager