Ratings based on 513 Verified Reviews

4.5 out of 5
71% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Service was WONDERFUL and close to the station.
Comment from Hotel Management
29 Nov 2024 by サービス担当, Hotel Management
Thanks for staying with us. We are working hard to create rooms that will provide a sense of relaxation and excitement to our guests, and we are extremely happy to receive your positive feedback.We hope to continue to be a hotel that people want to come back to again.We will continue to work even harder and look forward to seeing you again.All of our staff are looking forward to seeing you again in the near future.
5 out of 5
by A verified traveler from LOS ANGELES

Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by マネージャー, Hotel Management
この度は当ホテル日航立川東京にお越し下さり、誠にありがとうございます。有難くも高評価を頂戴しまして大変嬉しく思います。これからも居心地のよい場所でありますよう、サービス向上により一層努めて参りますので、今後とも当館をご愛顧賜ります様、どうぞ宜しくお願い申し上げます。
5 out of 5
by A verified traveler

Posted 31 Aug 2024 on Hotels
Comment from Hotel Management
31 Aug 2024 by サービス担当, Hotel Management
この度は当ホテル日航立川東京にお越し下さり、誠にありがとうございます。有難く高評価な評価を頂戴しまして大変嬉しく思います。 今後とも当館をご愛顧賜ります様、どうぞよろしくお願い致します。
5 out of 5
by A verified traveler

Posted 31 Aug 2024
Professional staffs
Comment from Hotel Management
31 Aug 2024 by Service Manager, Hotel Management
Thanks for staying with us. We are working hard to create rooms that will provide a sense of relaxation and excitement to our guests, and we are extremely happy to receive your positive feedback.We hope to continue to be a hotel that people want to come back to again.We will continue to work even harder and look forward to seeing you again.All of our staff are looking forward to seeing you again in the near future.
5 out of 5
by A verified traveler

Posted 30 Aug 2024 on Hotels
Very nice choice of buffet both Japanese and western styles. I enjoyed it very much.
Comment from Hotel Management
31 Aug 2024 by Service Manager, Hotel Management
Thanks for staying with us. We are working hard to create rooms that will provide a sense of relaxation and excitement to our guests, and we are extremely happy to receive your positive feedback.We hope to continue to be a hotel that people want to come back to again.We will continue to work even harder and look forward to seeing you again.All of our staff are looking forward to seeing you again in the near future.
5 out of 5
by A verified traveler

Posted 7 Aug 2024
Quiet place, very friendly staff, good breakfast
Comment from Hotel Management
7 Aug 2024 by Service Manager, Hotel Management
Thanks for staying with us. We are working hard to create rooms that will provide a sense of relaxation and excitement to our guests, and we are extremely happy to receive your positive feedback.We hope to continue to be a hotel that people want to come back to again.We will continue to work even harder and look forward to seeing you again.All of our staff are looking forward to seeing you again in the near future.
5 out of 5
by A verified traveler

Posted 25 Jul 2024
Comment from Hotel Management
14 Aug 2024 by マネージャー, Hotel Management
この度は当ホテル日航立川東京にお越し下さり、誠にありがとうございます。フロントスタッフについての有難く高評価な評価を頂戴しまして大変嬉しく思います。 今後とも当館をご愛顧賜ります様、どうぞよろしくお願い致します。
4 out of 5
by A verified traveler

Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by Service Manager, Hotel Management
hanks for staying with us. We are working hard to create rooms that will provide a sense of relaxation and excitement to our guests, and we are extremely happy to receive your positive feedback.We hope to continue to be a hotel that people want to come back to again.We will continue to work even harder and look forward to seeing you again.All of our staff are looking forward to seeing you again in the near future.
4 out of 5
by A verified traveler

Posted 20 Jul 2024
Convenient to the Tachikawa station
Comment from Hotel Management
20 Jul 2024 by MANAGER, Hotel Management
Thanks for staying with us. We are working hard to create rooms that will provide a sense of relaxation and excitement to our guests, and we are extremely happy to receive your positive feedback.We hope to continue to be a hotel that people want to come back to again.We will continue to work even harder and look forward to seeing you again.All of our staff are looking forward to seeing you again in the near future.
5 out of 5
by A verified traveler

Posted 3 Jul 2024
Nice welcome hospitality Very solid bed Provided decent amenities POLA brand is one of top cosmetic companies in Japan, and very good quality This is my 3rd times to stay at Nikko Hotel Tachikawa. I will book again the hotel in future. Thank you!
Comment from Hotel Management
4 Jul 2024 by MANAGER, Hotel Management
Thanks for staying with us. We are working hard to create rooms that will provide a sense of relaxation and excitement to our guests, and we are extremely happy to receive your positive feedback.We hope to continue to be a hotel that people want to come back to again.We will continue to work even harder and look forward to seeing you again.All of our staff are looking forward to seeing you again in the near future.