Ratings based on 459 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Bed sheets had dirt all over them and walls dirty with food
Hotel was gross
by A verified traveler
Posted 5 Sep 2024
Loved that when we walked in Fox News was on! Good job! I feel like the inside is the toilet wasn’t the cleanest and there was mold on the bathtub grout. Towel were very old but bed was comfortable
Comment from Hotel Management
7 Sep 2024 by Manager, Hotel Management
Hello Laura,We appreciate your feedback regarding the TV channel. Our team prioritizes cleanliness and maintenance; your observations will be shared with the appropriate departments for review. We are delighted to hear that you found the bed comfortable during your stay.
by A verified traveler
Posted 3 Sep 2024
The rooms wasn’t properly cleaned. The desk chair legs were very dusty. The sink had residue dirt and the comforters were very old.
Comment from Hotel Management
4 Sep 2024 by Manager, Hotel Management
Hello Christina,We appreciate your feedback and apologize for any inconvenience caused during your stay with us. Our housekeeping team has been notified to ensure all areas of the room are thoroughly cleaned for our guests' comfort. We strive to consistently provide a high standard of cleanliness and comfort for all our guests.
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Manager, Hotel Management
Hello Darryl,We are delighted to hear that you enjoyed your stay with us! Please don't hesitate to reach out if you have any further comments or suggestions to share. We hope to welcome you back soon for another great experience!
by A verified traveler
Posted 31 Aug 2024
Clean and updated interior
Comment from Hotel Management
1 Sep 2024 by Manager, Hotel Management
Hello Michelle,We appreciate your positive feedback on the cleanliness and modern interior of our hotel. Our team strives to maintain high levels of cleanliness and upkeep to ensure our guests have a comfortable stay. Should you have any further comments or suggestions, please feel free to reach out to our management team directly.
by A verified traveler
Posted 30 Aug 2024
I wished that it was a bit closer to the fairgrounds. There were 2 live ants on the bathroom floor (that I killed). I did not really look around the property or the building. The breakfast was better than some hotels, not as great as others.
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello JESSICA,We appreciate your feedback and apologize for the inconvenience during your stay. Rest assured we have taken note of your concerns and will address them accordingly. Our team strives to provide a comfortable experience for all our guests and we hope to welcome you back in the future for an improved stay.
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Manager, Hotel Management
Hello Evangeline, We appreciate you choosing to stay at our hotel and hope you had a pleasant experience overall. If there is anything specific you would like to share with us to improve our services, please feel free to reach out to us. We value your feedback and strive to make every guest's stay exceptional.
by A verified traveler
Posted 21 Aug 2024
This owner cares ZERO about this place. It’s dilapidated and very old feeling. He had no night staff so when he checked us in he did not make eye contact, say hello or welcome us in any way. No instructions for wifi or breakfast. The check in guy was the worse I have seen in a while. I would not recommend this place to anyone. It also cost 200$. Save your money. Go elsewhere
Comment from Hotel Management
22 Aug 2024 by Manager, Hotel Management
Hello phong,We apologize for the service you received during check-in. Your feedback is valuable and will be shared with the team for improvement. If you have any further concerns, please reach out to our management team directly for assistance with your experience. We appreciate your feedback and regret that we did not meet your expectations.
by A verified traveler
Posted 21 Aug 2024
This hotel was a little run down. Ceiling tiles are water stained and some are missing in the hallways. In the room we had the bathroom floor was dirty, we found 2 spiders in the shower, the outlet for the hairdryer didn’t work and every time we flushed the toilet I r washed our hands the water pipes made a squealing noise. Our main room the bedspread had yellow stains on both sides, the WiFi was terrible and the tv didn’t work very well.
Comment from Hotel Management
22 Aug 2024 by Manager, Hotel Management
Hello Billy,We appreciate you taking the time to share your feedback with us. Your comments have been noted and will be communicated with our management team for further review and improvements. We strive to provide a comfortable stay for all our guests and regret that your experience did not meet your expectations..sharedInstance.
by A verified traveler from Huntington Station
Posted 17 Aug 2024
Cy was friendly and helpful
Comment from Hotel Management
17 Aug 2024 by Manager, Hotel Management
Hello Nadia,We are delighted to hear that Cy provided friendly and helpful service during your stay. Our team strives to ensure all guests have a positive experience. Should you have any further feedback or require assistance, please do not hesitate to contact us directly.
