Ratings based on 106 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
Our stay was lovely. The small hotel was located steps from the Duomo in an old family home later converted into a charming and comfortable boutique hotel. The staff was extraodinary and made our stay special. Don't miss the amazing breakfast prepared onsite. And the barrista will make your coffee just as you like it!
by A verified traveler from Brooklyn
Posted 4 Oct 2024
by A verified traveler
Posted 3 Oct 2024
Beautiful boutique hotel with the kindest staff. Great location
by A verified traveler
Posted 23 Sep 2024
It’s was way beyond our satisfaction and our suite was the best by far. Excellent service and staff and beautiful breakfast too
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 18 Sep 2024
by A verified traveler
Posted 18 Sep 2024
ily run hotel. A very different experience with 3 dogs and peacocks roaming freely. Very friendly animals. It was fun watching the donkey and pigs eating their slop this morning. Rooms are large but structure very old and dirt road very rough when approaching property. Enjoyed some from usual!
by A verified traveler
Posted 17 Sep 2024
by A verified traveler from Boston
Posted 17 Sep 2024
They didn’t have electricity.
Comment from Hotel Management
18 Sep 2024 by Palazzo Gilistro, Hotel Management
Dear GuestWe had a blackout during the night (1 night), due to extraordinary work carried out by the electricity company in our neighborhood.Only the rooms were left without electricity, all the other services, including breakfast, were fully operational.So we understand your discomfort, but not your opinion which we believe to be disproportionate for a limited problem that does not depend on us.However, we thank you for being our guest and wish you all the best.
by A verified traveler
Posted 12 Sep 2024
The location was fantastic, in the heart of Ortigia with a secure front door and someone at the front desk 24 hours. The breakfast was fantastic, the rooms a great size and very comfortable but what really made this property stand out was the customer service - so friendly and helpful, would stay there again in a heartbeat!
