Ratings based on 117 Verified Reviews

3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 May 2024
Nice clean room, pleasant staff, great location.
3 out of 5
by A verified traveler

Posted 24 Oct 2023
We liked the location. Staff were helpful giving recommendations regarding restaurants and directions We didn’t like the room which was shabby and rundown. I booked a room with ocean glimpses and we could not see the water from our room or balcony. The room was not good value for money.
2 out of 5
by A verified traveler

Posted 23 Oct 2023
The location of property was good. The surrounds of the property is poor. Dirty grounds. No internet, no lift. Lots of stairs. Lobby staff were ok. Breakfast waitress didn’t smile.
1 out of 5
by A verified traveler

Posted 23 Oct 2023
The property was incorrectly advertised eg photos of outlook, balcony, pillow menu. The internet rarely worked. When we made staff aware they'd go and turn on and then it would not work a short time later. The matresses in the economy room need replacing. They had dips in middle. When we complained we were told to go somewhere else. Our room was half the size if my friends who paid the same amount on the site. Overall really disappointed and did not sleep properly during our stay.
3 out of 5
by A verified traveler

At least the reception girls are very nice.

Posted 27 May 2017 on Hotels
The hotel is old without a proper elevator, it uses an old storage very slow lift. But it doesn't get you on the top floor, you have to walk the last floor. The surrounding area is a third world area, dirty, chaotic, with no parking spaces. The room was big with a funny barred enclosed balcony that looks nowhere.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good location

Posted 10 May 2017
Pros: Location, price, comfort
Cons: Nothing
Location: 10 minute walk into the old town - able to park right outside.
Good location and had everything we needed to explore Siracusa. It was very comfortable with a nice breakfast and helpful staff.
3 out of 5
by Andrew

Well located but mixed service

Posted 11 Apr 2017 on Hotels
Well situated midway between Archeological Park and Orteiga. Service very mixed, mainly we guessed, because some staff had not been trained. Various advertised amenities didn't happen e.g. room not available as advertised, no promised free parking, empty minibar, no coffee on first morning. Reasonably good value if advertised amenities are delivered.
5 out of 5
by A verified traveler

Posted 1 Nov 2016 on Hotels
Comment from Hotel Management
7 Nov 2016 by General Manager, Hotel Management
Grazie ! We are happy you loved your stay in Hotel Mediterraneo***
5 out of 5
by Evelina from LA, California

Lovely hotel

Posted 29 Jul 2016 on Hotels
What a lovely hotel and friendly stuff! Would love to be back!
Comment from Hotel Management
31 Jul 2016 by Hotel Manager, Hotel Management
Thank You ! We hope to see you again in our lovely Hotel Ciao !
3 out of 5
by John from London

See Syracuse

Posted 20 Apr 2016 on Hotels
Old hotel with friendly staff. Splendidly ancient and rickety (hydraulic) lift. No reserved parking so that can be a problem. Kettle provided but no coffee/tea so take your own!
Comment from Hotel Management
17 Jun 2016 by Hotel Manager, Hotel Management
Dear Mr. John, thank you for your review ! All the issues highlighted by our precious Guests are very appreciated to always improve oure service standards. Unluckly we don't offer, and we don't advertise online, reserved parking. Anyway the in the hotel nearby there are a lot of FREE parkings, very close to the Hotel Mediterraneo***. We are very sorry your tea/coffe set was empty... We hardly reproach our staff for this serious forgetfulness ! But why you didn't promptly ask for tea and coffè to our reception staff ??? I hope to see you again and we wish you all the best !!! Hotel Mediterraneo The Direction