Ratings based on 273 Verified Reviews

3.8 out of 5
3.7 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 Jun 2024
Good value need more clothing storage
4 out of 5
by A verified traveler

Posted 23 Jun 2024
Location was perfect for what we needed.
5 out of 5
by A verified traveler

Posted 23 Jun 2024
location
Comment from Hotel Management
23 Jun 2024 by GM, Sonia Shqair., Hotel Management
Dear Daniel.Thank you so much for taking time and complete our online survey. We are thrilled to know that you like your stay with us. Your Feedback is backbone of our success. We look forward to seeing you again. Thank you
5 out of 5
by A verified traveler

Posted 21 Jun 2024
Great
Comment from Hotel Management
23 Jun 2024 by Aubrey, Hotel Management
Thank you for choosing the Comfort Inn & Suites East Syracuse. We truly appreciate your review and look forward to seeing you again next time you're in Syracuse!
3 out of 5
by A verified traveler

Posted 21 Jun 2024
Comment from Hotel Management
23 Jun 2024 by Aubrey, Hotel Management
Thank you for taking the time to let us know about your recent stay. I'm sorry to hear that we didn't exceed your expectations and we will work hard to do so next time!
5 out of 5
by A verified traveler

Posted 21 Jun 2024
Excellent
Comment from Hotel Management
22 Jun 2024 by GM, Sonia shqair , Hotel Management
Dear Kenchie. We would like to thank you for taking the time to complete our online survey about your resent stay at our hotel. We are thrilled to know that you had a great experience with us. Your satisfaction is our first priority. We look forward to seeing you again . Thanks you.
4 out of 5
by A verified traveler

Posted 18 Jun 2024
Our stay was comfortable and quiet
Comment from Hotel Management
20 Jun 2024 by R, Hotel Management
Thank you - glad you had a good stay, please come again
3 out of 5
by A verified traveler

Posted 16 Jun 2024
Comment from Hotel Management
20 Jun 2024 by R, Hotel Management
Thank you!!!
4 out of 5
by A verified traveler

Posted 11 Jun 2024
Check In time should be earlier than 3:00 pm
Comment from Hotel Management
23 Jun 2024 by Aubrey, Hotel Management
Thank you for taking the time to review your recent stay with us. I understand your frustration with check-in time. In the future, please feel free to call us and ask about an early check in. As long as we have rooms ready, we would be more than happy to accommodate! I look forward to seeing you again on your next trip to Syracuse.
4 out of 5
by A verified traveler

Posted 10 Jun 2024
Nice
Comment from Hotel Management
13 Jun 2024 by GM, Sonia shqair , Hotel Management
Dear Anna-Marrie.Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Syracuse-Carrier Circle. We are thrilled to know that you had a great experience with us. Your satisfaction is our first priority. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.Thank you.