Ratings based on 994 Verified Reviews

4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Very convenient parking, nice breakfast, very nice staff!
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Looked better in the online pics, older hotel (I thought it was newer), I think they bought it and then did a remodel.
1 out of 5
by A verified traveler

Posted 18 Oct 2024
overall, the place was dirty. the floor was gross, the carpet was badly stained. the room had a very unpleasant smell. we had a room with a sleeper sofa... you DON'T want to know that the bare mattress looked like. it was so gross that we slept 3 in a DOUBLE bed rather than my son (18 years old, not small) sleeping on the sofa bed. plus we thought we were going to die going up in the elevator to the 4th floor. that elevator has seen some things and it's not happy about them. my daughter is a freshman at western carolina and we have 4 years of hotel stays ahead of us when we visit. it DEFINITELY will not be at this one!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2024
1 out of 5
by A verified traveler

Posted 13 Oct 2024
A terrible hotel. Never would stay there again. They had migrants supposedly doing repair work near Asheville and were staying there. Supposedly, they were contracted by a Florida NGO. The workers were loud at night and we didn’t have a single night that was quiet. The bathroom had mold and the sink would get clogged after a few seconds. The access panel under the sink would constantly fall off. The bedroom stunk. A horrible smell that lingered in the room. I wouldn’t recommend anyone stay there.
1 out of 5
by A verified traveler

Posted 30 Sep 2024
Unfortunately, due to the hurricane, I was never able to even check into this hotel. Their power was down and I did not get to check in. I’m still hoping they will refund my money.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2024
4 out of 5
by A verified traveler

Posted 13 Sep 2024
Very nice property.