Ratings based on 98 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Sheets were old and in terrible condition.
by A verified traveler
Posted 20 Sep 2024
Great service and great people too talk with
Comment from Hotel Management
21 Sep 2024 by kc, Hotel Management
Thank you. Please come again.
by A verified traveler
Posted 9 Sep 2024
Excellent service from the staff. It is what should be expected from economy accommodations. Will definitely stay here again.
Comment from Hotel Management
10 Sep 2024 by KC, Hotel Management
Thank you. please come again.
by A verified traveler
Posted 21 Aug 2024
Given that this is an *economy* inn, it was quite clean and nice, thus 5 stars. I was a little concerned at first just given economy places' general reputations, but it was clean, the shower had good pressure and hot water, the A/C ran well, and the mini fridge and microwave did their thing. My only qualms, really, are minor- the mattress was quite firm, pillows were flat, there was no plug for the bathtub, and a couple of the clientele were a bit questionable. Overall, though, I was pleasantly surprised.
Comment from Hotel Management
21 Aug 2024 by KC, Hotel Management
Thank you. please come again.
by A verified traveler
Posted 5 Aug 2024
This is a great place to stay in a beautiful mountain town. Downtown Sylva is walkable from the hotel and full of dining and shopping options. The rooms are clean and comfortable. Will definitely stay here again.
Comment from Hotel Management
6 Aug 2024 by KC, Hotel Management
Thank you. Please come again.
by A verified traveler
Posted 7 Jul 2024
Comment from Hotel Management
8 Jul 2024 by KC, Hotel Management
Thank you. Please come again.
by A verified traveler
Good stopover
Posted 28 Jun 2024 on Hotels A lovely location. Small but comfortable rooms. The people running this motel were lovely and accommodating.
Comment from Hotel Management
29 Jun 2024 by KC, Hotel Management
Thank you. Glad you enjoyed your stay.
by A verified traveler
Posted 28 Jun 2024
Where to begin. The minute we walked in our room, the smell almost knocked me out. It was SO strong. It was a horrible mix of some stinky food, sewage, and some fragrance/cleaner that was trying to mask it all. The sewage smell was infinitely worse in the bathroom. They use window AC units, which are so loud you cannot hear the TV unless its blasting. The bedding needs to be completely replaced (mattress, pillows, sheets, etc.). There were some stains on the sheets. Honestly the entire place needs new furniture, to be aired out, and deep cleaned, and that would be just a start.
Comment from Hotel Management
29 Jun 2024 by KC, Hotel Management
Thank you for staying with us. Next time stay at Best Western or Hilton.
by A verified traveler from Greenville
Posted 22 Jun 2024
Comment from Hotel Management
6 Aug 2024 by KC, Hotel Management
Thank you. please come again.
by A verified traveler
Posted 21 Jun 2024
Comment from Hotel Management
6 Aug 2024 by KC, Hotel Management
Thank you . Please come again.
