Ratings based on 977 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 21 Sep 2024
by A verified traveler from Newington
Posted 20 Sep 2024
by A verified traveler
Posted 16 Sep 2024
1 lift was broken when the building was booked out. The bathroom needs a Reno, the shower was terrible
Comment from Hotel Management
17 Sep 2024 by Beau Frith, Hotel Management
Dear Sharon,Thank you for your feedback regarding your recent stay. I apologize for the inconvenience caused by the broken lift and the condition of the bathroom. We are currently reviewing these issues to improve our guest experience.We appreciate your input and hope to have the opportunity to welcome you back in the future with an improved stay.Kind regards,Beau FrithFront Office Manageribis Sydney Olympic Park
by A verified traveler
Posted 1 Sep 2024 on Wotif
I was staying on a floor with some school groups and I didn’t hear them throughout the day or night. Not sure if they were just very well behaved or good sound proofing? Bed and pillows choice was very comfortable also.
Comment from Hotel Management
17 Sep 2024 by Beau Frith, Hotel Management
Dear Rebecca,Thank you for your wonderful review! We're thrilled to hear that you had a comfortable stay and enjoyed the peace and quiet, even with school groups on your floor. We're glad the bed and pillow options contributed to a relaxing stay as well.We look forward to welcoming you back soon for another great experience!Kind regards,Beau FrithFront Office Manageribis Sydney Olympic Park
by A verified traveler
Dissapointing
Posted 29 Aug 2024 on HotelsStaff staying at the hotel found it to be dated expensive. Would not choose to stay for value to money
Comment from Hotel Management
31 Aug 2024 by Beau Frith, Hotel Management
Thank you for your feedback. I’m sorry to hear that you found the hotel dated and felt it did not offer good value for money. We are continuously working to improve our facilities and services.Your comments are valuable, and I will pass them along to our team for review. If you have any specific suggestions or concerns, please feel free to share them.Best regards,Beau FrithFront Office Manageribis Sydney Olympic Park
by A verified traveler
Posted 15 Aug 2024
Awesome stay. Definitely will stay again
Comment from Hotel Management
31 Aug 2024 by Beau Frith, Hotel Management
Thank you for your kind review!
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
31 Aug 2024 by Beau Frith, Hotel Management
Thank you for your kind review!
by A verified traveler
Posted 13 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Beau Frith, Hotel Management
Dear Lisa,Thank you for your review. We appreciate your feedback and are pleased to hear you found some aspects of your stay satisfactory. However, we’re sorry to hear that there were areas where we didn’t meet your expectations.If you have any specific concerns or suggestions, please let us know. Your insights will help us improve.Best regards,Beau FrithFront Office Manageribis Sydney Olympic Park
