Ratings based on 977 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 21 Sep 2024
by A verified traveler from Newington
Posted 20 Sep 2024
by A verified traveler
Posted 16 Sep 2024
1 lift was broken when the building was booked out. The bathroom needs a Reno, the shower was terrible
Comment from Hotel Management
17 Sep 2024 by Beau Frith, Hotel Management
Dear Sharon,Thank you for your feedback regarding your recent stay. I apologize for the inconvenience caused by the broken lift and the condition of the bathroom. We are currently reviewing these issues to improve our guest experience.We appreciate your input and hope to have the opportunity to welcome you back in the future with an improved stay.Kind regards,Beau FrithFront Office Manageribis Sydney Olympic Park
by A verified traveler
Dissapointing
Posted 29 Aug 2024 on HotelsStaff staying at the hotel found it to be dated expensive. Would not choose to stay for value to money
Comment from Hotel Management
31 Aug 2024 by Beau Frith, Hotel Management
Thank you for your feedback. I’m sorry to hear that you found the hotel dated and felt it did not offer good value for money. We are continuously working to improve our facilities and services.Your comments are valuable, and I will pass them along to our team for review. If you have any specific suggestions or concerns, please feel free to share them.Best regards,Beau FrithFront Office Manageribis Sydney Olympic Park
by A verified traveler
Posted 15 Aug 2024
Awesome stay. Definitely will stay again
Comment from Hotel Management
31 Aug 2024 by Beau Frith, Hotel Management
Thank you for your kind review!
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
31 Aug 2024 by Beau Frith, Hotel Management
Thank you for your kind review!
by A verified traveler
Posted 13 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Beau Frith, Hotel Management
Dear Lisa,Thank you for your review. We appreciate your feedback and are pleased to hear you found some aspects of your stay satisfactory. However, we’re sorry to hear that there were areas where we didn’t meet your expectations.If you have any specific concerns or suggestions, please let us know. Your insights will help us improve.Best regards,Beau FrithFront Office Manageribis Sydney Olympic Park
by A verified traveler
Posted 11 Aug 2024 on Wotif
It was a 5 min walk from an event i was involved in. Due to the event my schedule didn't allow to fully enjoy the amenities.
Comment from Hotel Management
31 Aug 2024 by Beau Frith, Hotel Management
Dear Dean,Thank you for your review. We're glad to hear the location was convenient for your event. We understand that your busy schedule didn't allow you to fully enjoy our amenities, and we hope you'll have the chance to experience more of what we offer on a future visit.If you have any suggestions or need assistance, please let us know.Best regards,Beau FrithFront Office Manageribis Sydney Olympic Park
