Ratings based on 725 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Great staff clean space
Comment from Hotel Management
2 Jan 2025 by Will T, Hotel Management
Dear Bango,Thank you for the positive review of your recent stay at YHA Sydney Central. We are glad to hear that you had such a memorable experience, and we can't wait to see you again soon.Happy New Year,WillAssistant Manager
by A verified traveler
Posted 6 Dec 2024
Clean and comfortable, convenient location.
Comment from Hotel Management
2 Jan 2025 by Will T, Hotel Management
Dear Mary,Thank you for taking the time to review your recent stay at YHA Sydney Central. We are delighted to hear that you enjoyed your overall experience and that you found the property to be clean and comfortable.Please visit again soon.Warm Regards,WillAssistant Manager
by A verified traveler
Posted 26 Nov 2024
everything was nice
Comment from Hotel Management
27 Nov 2024 by WT, Hotel Management
Dear Seungho,Thank you for the review of your recent stay at YHA Sydney Central.The team are happy to hear that you found everything at the property to be nice.Please visit again soon.Warm Regards,WillAssistant Manager
by A verified traveler from ST Petersburg
Posted 15 Nov 2024
Unfortunately, it was advertised on Expedia as more of a hotel and not a hostel, for the particular room we reserved. There was no phone or no refrigerator. The pictures on Expedia showed a large window overlooking the area. When in fact it was a large circular "porthole" almost 2 meters off the floor. It was nothing like what we expected for the mount paid per night. I had prescription medication that required refrigeration. I was told "Not to worry", we can put them in the common use refrigerator, which all backpackers have access to. They were finally able to come up with a few frozen ice bags. They were kind enough to take my ice bags and put them in the employee refrigerator.
***Be aware that all forms of transportation, with the exception of the light rail, cannot pick-up or drop off at the front entrance. Uber & taxis have to stop a1/2 block away in an alley or across the street at the bus stop. Not particularly bad if all you have is a backpack. But, when you have several suitcases and hand carried it is very inconvenient. It was not mentioned when booking.
I will compliment the staff for doing all they could do to assist us with the issues and helping on checkout with our luggage. I would highly recommend for backpackers, but for the same cost per night those looking for hotel type amenities, hotels are available in the area.
Comment from Hotel Management
16 Nov 2024 by Harry Clarke - Shift Manager, Hotel Management
Thank you for sharing your detailed feedback. We’re sorry to hear that your experience didn’t align with your expectations and that the room and amenities were not what you anticipated based on the listing. We apologize for the inconvenience regarding your medication storage and the challenges with transportation access. While we’re glad our staff could assist and provide support, we understand that these issues impacted your stay.Your comments are valuable, and we will work with our booking partners to ensure our listings better reflect the property to avoid similar misunderstandings in the future. Thank you again for your thoughtful review, and we hope you find accommodations that better suit your needs on your next visit.
by A verified traveler
Posted 13 Nov 2024
It is very well located
Comment from Hotel Management
21 Nov 2024 by WT, Hotel Management
Dear Guest,Thank you for taking the time to review your recent stay at YHA Sydney Central.We are happy to hear that you found our property to be centrally located and close to many points of interest including central station.Please visit again soon.Warm Regards,WillAssistant Manager
by A verified traveler
Posted 30 Oct 2024
Friendly staff
by A verified traveler
Posted 21 Sep 2024
Clean - tidy. Great spot friendly staff.
Comment from Hotel Management
27 Sep 2024 by Izaak, Hotel Management
Thank you for your positive feedback! I'm delighted to hear you found our place clean and tidy, and that our staff made a friendly impression. We appreciate your support and hope to see you again soon!
by A verified traveler
Posted 19 Sep 2024 on Wotif
I loved the convenient location for transport to all parts of the city; the staff were great-very kind and helpful. Great value for two sharing a room with ensuite. Took me a while to acquaint myself with the procedures for self-cooking, food storage etc in the communal kitchen and dining rooms, but people were helpful. Bed was really comfortable. No complaints!
Comment from Hotel Management
27 Sep 2024 by IK , Hotel Management
Hello Joanne,Thank you for sharing your wonderful experience! We're thrilled to hear that you loved the convenient location and found our staff to be kind and helpful. It's great that you found the room value and comfort to your liking. We appreciate your patience as you got acquainted with our communal kitchen facilities. Your feedback means a lot to us, and we hope to welcome you back soon! Best regards, Izaak Koroneos YHA Management
by A verified traveler
Posted 17 Sep 2024 on Wotif
Very Convenient location, but not good for overnight business people looking for a quiet sleep as alot of young people partying at night
Comment from Hotel Management
27 Sep 2024 by IK , Hotel Management
Hello George,Thank you for your feedback! We’re glad to hear you found our location convenient. We understand that noise can be a concern for some guests, especially those traveling for business. We want to assure you that we have 24-hour staff who patrol the hotel to maintain a comfortable and peaceful environment. Your input is invaluable, and we appreciate you taking the time to share your thoughts! Best regards, Izaak Koroneos YHA Management
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by IK, Hotel Management
Hello, Thank you for your rating! We're glad to hear you had a good experience and appreciate your feedback. We look forward to welcoming you back for an even better stay next time!Best regards,
