Ratings based on 2,255 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
14 Nov 2024 by James Ferguson, Hotel Management
Afternoon Kashiff,Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. It is our hope to welcome you again in the near future. Sincerely, James FergusonGeneral Manager
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
3 Nov 2024 by James Ferguson, Hotel Management
Good afternoon Qi,Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. It is our hope to welcome you again in the near future. Sincerely, James FergusonGeneral Manager
by A verified traveler from Corowa
Posted 31 Oct 2024
Reception staff talkative friendly
Comment from Hotel Management
3 Nov 2024 by James Ferguson, Hotel Management
Good afternoon Jennifer,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James FergusonGeneral Manager
by A verified traveler
Posted 20 Oct 2024
Very Good location and Spacious unit.
Comment from Hotel Management
22 Oct 2024 by James Ferguson, Hotel Management
Good evening Anita,Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. It is our hope to welcome you again in the near future. Sincerely, James FergusonGeneral Manager
by A verified traveler from West Palm Beach
Posted 16 Oct 2024
Super friendly staff
Comment from Hotel Management
20 Oct 2024 by James Ferguson, Hotel Management
Good evening Diann,Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. It is our hope to welcome you again in the near future. Sincerely, James FergusonGeneral Manager
by A verified traveler from Surrey
Posted 16 Oct 2024
This was a great place for us! Loved having laundry in the suite. The only small issues was no restaurant on Sunday and Monday nights just room service.
All the staff were very helpful and great!
Comment from Hotel Management
20 Oct 2024 by James Ferguson, Hotel Management
Good evening Karen,Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. It is our hope to welcome you again in the near future.Sincerely, James FergusonGeneral Manager
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
15 Oct 2024 by James Ferguson, Hotel Management
Good evening Yuji,Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. It is our hope to welcome you again in the near future. Sincerely, James FergusonGeneral Manager
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Tissa Wickramasuriya, Hotel Management
Dear Tyana, Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. It is our hope to welcome you again in the near future. Sincerely, Tissa Wickramasuriya Operations Manager
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
5 Oct 2024 by Tissa Wickramasuriya, Hotel Management
Dear Tanya,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager
