Ratings based on 38 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
The fireplace was very nice. The water pressure of the shower and bath needs improvement.
by A verified traveler
Posted 26 Mar 2024
Luxury at its best. Every detail was thought of. Thank you to all of the staff - you were amazing. The food was great.
Comment from Hotel Management
27 Mar 2024 by Ivy Houia - General Manager, Hotel Management
Good Afternoon Rose. Thank you so very much for your kind words. We are thrilled to hear you enjoyed your stay with us this week, and that the food at our Amara restaurant was a highlight for you.We hope to welcome you back again in future. Kind Regards
by A verified traveler
AMAZING
Posted 19 Feb 2024 on HotelsThe staff were incredible. They went out of their way to be helpful. The food was amazing. Healthy and creative and so delicious. Loved it. I’ll definitely be going back. It’s a break to reconnect with nature - as such there are windows in the bedrooms with no blinds so you wake up slowly with the morning light. Personally I prefer black out blinds but it is in keeping with what the hotel is trying to do. I also feel a juicer on site to have freshly prepared juices would not go amiss but these are tiny things. The hotel and service was outstanding
Comment from Hotel Management
27 Mar 2024 by Ivy Houia - General Manager, Hotel Management
Good Afternoon Zara,Thank you very much for your kind words. It is wonderful to hear you enjoyed your stay and the food at our Amara restaurant. We appreciate your feedback regarding blackout blinds and a juicer and will certainly explore options for these features. We hope to welcome you back in the near future
by A verified traveler
Posted 11 Apr 2023
If you're looking for a peaceful and picturesque escape from the hustle and bustle of everyday life, then look no further than this stunning property with most welcoming staff and manager - Brendan.
From the moment you arrive, you'll be impressed by the warm, inviting ambiance and second to none customer service. The interior is beautifully decorated with tasteful furnishings and modern amenities, ensuring a comfortable and enjoyable stay. The rooms are spacious, beautiful, and immaculately clean, and the attention to detail is evident throughout.
One of the standout features of this property is its stunning outdoor space and most divine food. Whether you're sipping your morning coffee, or lounging in the sun-drenched garden, you'll feel a sense of peace and tranquility that is hard to find elsewhere.
All in all, I can't recommend this property enough - this is our second visit and will be coming back again soon.
Comment from Hotel Management
12 Apr 2023 by Ivy Houia - General Manager, Hotel Management
Dear Katarzyna, Thanks so much for taking the time to write your review. We’re delighted to hear you’ve enjoyed so much of your stay. We’re proud of the design and presentation of our rooms, and glad you appreciated yours so much. We hope you visit us again!Warm regards,The Spicers Sangoma Retreat Team
by A verified traveler
Posted 26 Jul 2022 on Hotels
Comment from Hotel Management
14 Aug 2022 by Ivy Houia - General Manager, Hotel Management
Hi Helen,
Thank you for your 10/10 rating of your recent stay with us at Spicers Sangoma Retreat. We look forward to welcoming you back in the near future.
Warm Regards,
Ivy Houia - General Manager
by A verified traveler
Posted 18 Apr 2022
by A verified traveler
Posted 26 Jan 2022
The most beautiful stay. Absolutely perfect stay, the most beautiful service and staff. We felt like a part of the family. We will definitely be back!Thank you
Comment from Hotel Management
27 Jan 2022 by John , Hotel Management
Dear Katatrzyna,
Thank you for taking the time to provide us with your feedback regarding your recent stay with us.
We strive for excellent service for all guests and we are proud that our staff delivered a delightful experience for you both.
It was a pleasure hosting you both and we hope to welcome you back soon to Spicers Sangoma Retreat.
Kind regards,
John - Assistant General Manager | Spicers Sangoma Retreat
by A verified traveler
Retreat is definitely the right description
Posted 26 Dec 2021 on HotelsIncredible, just what we needed after 2021. It felt like we were a million miles away from Sydney, which is just an hours drive.
Staff were excellent, always there smiling and wanting the guests to have a wonderful time. Lovely chef, delicious food which was perfect combo of light and incredibly fresh whilst also being delicious.
Comment from Hotel Management
29 Dec 2021 by Assistant General Manager |Spicers Sangoma Retreat, Hotel Management
Dear Francesca,
Thank you for taking the time to provide us with your feedback regarding your recent stay with us.
We are so pleased to hear that you enjoyed your stay at Spicers Sangoma Retreat.
We strive for excellent service for all guests and we are proud that our staff delivered a delightful experience for you both. I will pass your lovely comments onto the team which they will greatly appreciate.
It was a pleasure hosting you both and we hope to welcome you back soon to Spicers Sangoma Retreat.
Kind regards,
John - Assistant General Manager | Spicers Sangoma Retreat
by A verified traveler
Posted 28 Mar 2021 on Hotels
Amazing and relaxing
Comment from Hotel Management
29 Mar 2021 by Ty, Hotel Management
Thank you for your kind feedback! We look forward to welcoming you back soon!
by A verified traveler
Proper R+R
Posted 8 Feb 2021 on HotelsWhat an amazing place to relax. The staff couldn’t be friendlier, the accommodations were incredible and the whole experience was perfect.
Comment from Hotel Management
10 Feb 2021 by Ty, Hotel Management
Thank you for your kind feedback Marissa! We look forward to welcoming you back to the proper in the future!
