Ratings based on 945 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from pimpama AUSTRALIA
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by JF, Hotel Management
Dear Leanne, Thank you for your review. Warm regards, JF Savaroc Executive Assistant Manager
by A verified traveler
Posted 18 Nov 2024
Large, comfortable, quiet rooms, very good customer service and great value price through Expedia app.
Comment from Hotel Management
18 Nov 2024 by JF, Hotel Management
Dear Sally, Thank you for your review, we are delighted you have enjoyed your stay with us, our comfortable rooms and service. Warm regards, JF Savaroc Executive Assistant Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Yash, Hotel Management
Dear Amena,Thank you for sharing feedback and we hope to welcome you back soon again.Kind Regards,YashDuty Manager
by A verified traveler
Posted 14 Nov 2024
Location was awesome.
Comment from Hotel Management
14 Nov 2024 by Duty Manager, Rydges World Square Sydney, Hotel Management
Hi Jeffrey,Great to hear you enjoyed the hotels fantastic location. Look forward to welcoming you back in the future.Kind Regards,Yash
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Duty Manager, Rydges World Square Sydney, Hotel Management
Dear Hendi,Thank you for taking to review your stay and we look forward to your return visit in the future.Kind Regards,Yash
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by JF, Hotel Management
Dear Luke, Thank you for your review.Warm regards, JF Savaroc Executive Assistant Manager
by A verified traveler
Posted 12 Nov 2024
The deluxe king room booked was pretty dingy and initially set up with two singles. The property and rooms feel pretty run down, bathrooms especially so, and I’ll stay somewhere else next time. Staff were friendly and helpful.
Comment from Hotel Management
13 Nov 2024 by JF, Hotel Management
Dear Paul, Thank you for taking the time to share your feedback with us. While I’m glad to hear our staff made a positive impression, I’m disappointed that your room and overall experience fell short of expectations. I apologize for the mix-up with the bed configuration and the condition of the room and bathroom. Your comments have been noted, and we are actively working on improvements across the property.I appreciate your honesty and hope we have the opportunity to provide you with a better experience should you decide to give us another chance in the future.Warm regards, JF Savaroc Executive Assistant Manager
by A verified traveler
Posted 11 Nov 2024
Very comfortable stay. Centrally located and a short walk to town square train station. Made getting around the city very easy. Lots of great restaurants nearby too
Comment from Hotel Management
11 Nov 2024 by JF, Hotel Management
Dear Amanda, Thank you for your review, we are delighted you have enjoyed your stay with us. We look forward to seeing you in the near future. Warm regards, JF Savaroc Executive Assistant Manager
by A verified traveler
Posted 10 Nov 2024
Nice hospitality. Accessibility to shops and stations
Comment from Hotel Management
10 Nov 2024 by JF, Hotel Management
Dear Nur, Thank you for your review, we are delighted you have enjoyed your stay with us overall. Warm regards, JF Savaroc Executive Assistant Manager
by A verified traveler from Bellambi
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by JF, Hotel Management
Dear Rochelle, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager
