Ratings based on 1,346 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jan 2025
Good location and condition.
Air conditioner in the room was either loud or off though (couldn’t adjust the fan speed) making sleep difficult as getting the temp right was hard.
by A verified traveler
Posted 19 Jan 2025
Perfect start to our vacation for our family of three. Great location, clean/large room, good breakfast, and enjoyed the pool
Comment from Hotel Management
21 Jan 2025 by Alessa - Duty Manager , Hotel Management
Dear Kelcey, Thank you so much for your wonderful review! We’re thrilled to hear that you and your family had such a great start to your vacation. It’s fantastic that you enjoyed our location, clean rooms, breakfast, and the pool. We look forward to welcoming you back for more memorable stays!Warm regards,
by A verified traveler
Posted 17 Jan 2025
The size of the two bedroom apartment was great! It was exactly what we needed with the kids
Comment from Hotel Management
18 Jan 2025 by Alessa - Duty Manager , Hotel Management
Dear Kayte, Thank you for your kind review! We’re thrilled to hear that the size of the apartment was perfect for you and your kids. We hope to welcome you back again soon!Warm regards,
by A verified traveler
Posted 17 Jan 2025
Great stay, would recommend for friends and family.
Comment from Hotel Management
17 Jan 2025 by Yadu, Hotel Management
Dear Jiayu,Thank you for your wonderful feedback! We’re thrilled to hear you had a great stay and would recommend us to others. We look forward to welcoming you, your friends, and family back in the future!Best regards,Yadu
by A verified traveler
Posted 14 Jan 2025
Found staff to be lovely, room was lovely & spacious, albeit a trifle dated but not enough to worry about.
Comment from Hotel Management
15 Jan 2025 by Tehreem - Duty Manager, Hotel Management
Dear Russell,Thank you for your kind feedback! We're so happy to hear that you found our staff lovely and enjoyed the spacious room. We appreciate your understanding regarding the room's decor, and we’re always working on improvements to enhance the guest experience. We hope to welcome you back in the future for another enjoyable stay!
by A verified traveler
Posted 14 Jan 2025
The apartment was everything I needed. About 30 minutes to Circular Quay
Comment from Hotel Management
15 Jan 2025 by Tehreem - Duty Manager, Hotel Management
Dear Jacqueline,Thank you for your review! We're glad to hear the apartment met all your needs and that you found the location convenient. Being just 30 minutes from Circular Quay makes it a great base for exploring the area. We hope to welcome you back again soon!
by A verified traveler
Posted 9 Jan 2025
Great location. Walking distance to Darling Harbour and most Sydney CBD attractions. Staff are friendly and helpful. There are a lot of great food options around.
Comment from Hotel Management
9 Jan 2025 by Yadu, Hotel Management
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our convenient location, close to Darling Harbour and the key attractions of the Sydney CBD. It's great to know that our team made a positive impression with their friendly and helpful service. We also appreciate your mention of the diverse dining options nearby. We hope to welcome you back soon!
by A verified traveler
Posted 8 Jan 2025
Conveniently located near station, dining and darling harbour. Felt it to be pricy
Comment from Hotel Management
8 Jan 2025 by Tehreem - Duty Manager, Hotel Management
Dear Shirish,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient, with easy access to the station, dining options, and Darling Harbour. We understand that you felt the pricing was on the higher side, and we always strive to offer competitive rates while providing excellent service and amenities.We hope to welcome you again in the future.
by A verified traveler
Posted 20 Dec 2024
Does not have Sandle slipers
Comment from Hotel Management
20 Dec 2024 by Alessa Duty Manager, Hotel Management
Dear Yucheng,Thank you for your review! We do offer regular slippers upon request.We appreciate your feedback and hope to welcome you back soon!Best regards,
by A verified traveler
Posted 2 Dec 2024
Great venue if going to an event at the Convention Centre.
Comment from Hotel Management
4 Dec 2024 by Alessa Duty Manager, Hotel Management
Hi Jaqueline, Thank you for taking the time to share your review. We truly appreciate your feedback and hope to welcome you back in the future!Kind regards,
