Ratings based on 553 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 25 Nov 2024
It was great would definitely choose to stay there again
Comment from Hotel Management
26 Nov 2024 by Quest Liverpool, Hotel Management
Hi Dijana,Thank you for taking the time to leave a wonderful review of 10/10 after your stay with us at Quest Liverpool. At Quest Liverpool we aim to provide a comfortable and effortless experience for our guests, and it was great to see we achieved this. We hope you took advantage of the facilities within the apartment during your stay - we hope to welcome you back in the future.Best wishesQuest Liverpool
by A verified traveler
Posted 30 Oct 2024
Basic quest
Comment from Hotel Management
3 Nov 2024 by Quest Liverpool, Hotel Management
Thank you for your taking the time to leave a review. I hope you had the opportunity during your stay to utilize the self-contained kitchen. We look forward to welcoming you back in the future.Kind RegardsQuest Liverpool
by A verified traveler
Posted 10 Oct 2024
Great location
Comment from Hotel Management
12 Oct 2024 by Quest Liverpool, Hotel Management
Hi Nahid, Thank you for taking the time to give Quest Liverpool a 5/5 review. Quest Liverpool is situated in a great location near public transport, close to the shopping centre and near some great restaurants. We are glad that you enjoyed your stay, and we look forward to welcoming you in the future.Warm Regards Quest Liverpool
by A verified traveler
Posted 9 Sep 2024
I had to stay at Quest Liverpool overnight for work. It had been a really busy day for me, to the point where I hadn’t been able to check in until 9:30pm - close to when reception closes. They stayed in touch with me throughout the day to check my eta and ensure that someone will be there to help me check in even if I’m to get in really late. I was very thankful to them for doing so given how hectic my day had ended up being.
Check in was easy, the layout was also easy and my stay was just what I needed for a last minute booking and late arrival.
Comment from Hotel Management
21 Sep 2024 by Quest Liverpool, Hotel Management
Hi Em,Thank you for providing feedback regarding your stay. It was great to hear that our team was proactive and looked after you with the check-in process. I hope you had the opportunity to take advantage of our facilities within the apartment. We hope to welcome you back in the future!Warm RegardsQuest Liverpool
by A verified traveler
Posted 20 Aug 2024 on Wotif
Easy to check in
Close to train station and hospital
Clean and comfortable room
Comment from Hotel Management
20 Aug 2024 by Quest Liverpool, Hotel Management
Dear Alana,Thank you for choosing to stay at Quest Liverpool and taking the time to provide your feedback regarding your stay. At Quest Liverpool we aim to make our guests stays as comfortable as possible, we were happy to receive positive feedback which will inspire our staff to continue to work towards delivering an effortless and comfortable stay for our guests. We look forward to welcome you again in the future.Warm regardsQuest Liverpool
by A verified traveler
Posted 18 Aug 2024
Room was very clean and quiet. Would stay here again. GPS took me to the parking entrance at the back of the building so be aware if you are using a GPS (not the hotel's fault though).
Comment from Hotel Management
20 Aug 2024 by Quest Liverpool, Hotel Management
Hi David,Thank you for choosing to stay at Quest Liverpool, we appreciate you taking the time to provide feedback and give us a 5/5 rating. It is always a pleasure to receive positive feedback as we continuously strive to improve the quality of our services. A good point you made regarding our carpark. When using google to find our property the GPS does take you to the back of our building to the car park, however, we have an intercom in which our Customer Service Team Members can give you access to the underground carpark on arrival. We do hope to welcome you back in the future!Warm RegardsQuest Liverpool
by A verified traveler
Posted 18 Aug 2024
The room smelt like it had a smoker in it previously. The windows had been left open, which of course helped. Otherwise a good stay.
Comment from Hotel Management
20 Aug 2024 by Quest Liverpool, Hotel Management
Hi Douglas,Thank you for providing feedback regarding your stay and we sincerely apologise if the room had a smell. At Quest Liverpool we do request that our guests do not smoke in the rooms as they are a nonsmoking apartment. Unfortunately, at times there are some guests who do not adhere to our requests. It was good though to see you had a good stay and hope to welcome you back again!Kind RegardsQuest Liverpool
by A verified traveler
Posted 18 Aug 2024 on Wotif
Nice clean quiet accommodation
Comment from Hotel Management
20 Aug 2024 by Quest Liverpool, Hotel Management
Hi Richard,Thank you for your comments and taking the time to leave us a 5/5 review. At Quest Liverpool we do strive to provide our guests with an effortless and comfortable experience, it was great to see we met your expectations. We thank you for choosing to stay at Quest Liverpool and look forward to welcoming you back.Warm RegardsQuest Liverpool
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
20 Aug 2024 by Quest Liverpool, Hotel Management
Hi Thanh,Thank you for leaving your review of 4/5. We hope you had a good stay as at Quest Liverpool we do strive to provide a comfortable experience for our guests. We hope to welcome you back again!Kind RegardsQuest Liverpool
