Ratings based on 972 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Broken lifts, dirty old shower, average buffet breakfast, poor ac unit
by A verified traveler
Posted 6 Jan 2025
Great location. Good size rooms. Very Clean.
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 3 Jan 2025
Excellent location. Walking distance to food and shopping. Train ride away from harbour and airport. Fantastic hotel, rooms are spacious and comfortable. Only issue was one of the elevators was out of order so there was long waits for it but very small criticism. Loved it and we will be back!
by A verified traveler
Posted 2 Jan 2025
Clean and stuff are friendly
by A verified traveler from Upper Hutt
Posted 30 Dec 2024
Great hotel, staff were friendly and helpful. Facilities and breakfast were excellent. Looking forward to another stay.
by A verified traveler from Kingswood
Posted 30 Dec 2024
One lift out of 3 not working , when one more stopped working they placed a sign advising of an alternative lift. The sign was unclear and access to the alternative lift was locked.
by A verified traveler
Posted 25 Dec 2024
by A verified traveler
Posted 23 Dec 2024
Hotel was fine but stay affected by two of three lifts not working
by A verified traveler from Santa Clarita
Posted 22 Dec 2024
great room with view to Hyde Park ANZAC Memorial, great breakfast, large bath, good price, 200 m from Australian Museum