Ratings based on 972 Verified Reviews

4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 10 Jan 2025
Broken lifts, dirty old shower, average buffet breakfast, poor ac unit
4 out of 5
by A verified traveler

Posted 6 Jan 2025
Great location. Good size rooms. Very Clean.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
5 out of 5
by A verified traveler

Posted 3 Jan 2025
Excellent location. Walking distance to food and shopping. Train ride away from harbour and airport. Fantastic hotel, rooms are spacious and comfortable. Only issue was one of the elevators was out of order so there was long waits for it but very small criticism. Loved it and we will be back!
5 out of 5
by A verified traveler

Posted 2 Jan 2025
Clean and stuff are friendly
5 out of 5
by A verified traveler from Upper Hutt

Posted 30 Dec 2024
Great hotel, staff were friendly and helpful. Facilities and breakfast were excellent. Looking forward to another stay.
4 out of 5
by A verified traveler from Kingswood

Posted 30 Dec 2024
One lift out of 3 not working , when one more stopped working they placed a sign advising of an alternative lift. The sign was unclear and access to the alternative lift was locked.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2024
3 out of 5
by A verified traveler

Posted 23 Dec 2024
Hotel was fine but stay affected by two of three lifts not working
5 out of 5
by A verified traveler from Santa Clarita

Posted 22 Dec 2024
great room with view to Hyde Park ANZAC Memorial, great breakfast, large bath, good price, 200 m from Australian Museum