Ratings based on 7,186 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Older building but nice inside. The rooms were good with kitchen and washer/dryer. Walkable to light rail and darling harbor
Comment from Hotel Management
3 Dec 2024 by Oaks, Hotel Management
Hi Floretta,Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your stay with us and we hope to see you soon again.Sincerely,Oaks Sydney Goldsbrough Suites Team
by A verified traveler
Posted 16 Nov 2024
Beautiful area, but homeless because of Sydney. Not the properties fault at all
Comment from Hotel Management
17 Nov 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Sydney Goldsbrough Suites in the near future for another memorable experience.
by A verified traveler
Posted 16 Nov 2024
For started we were upgraded I think.. from a studio to a 1 bedroom. Although I was rather disappointed as this room didn’t suite us. The bedroom was tiny and had no TV. Plus the shower is a bathtub combo 👎. And no balcony like the studio would have had.
The bed was comfortable and good airflow in the room. But just disappointed on the room choice as it wasn’t what we wanted.
Comment from Hotel Management
17 Nov 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.
by A verified traveler
Posted 15 Nov 2024
Good facilities in the room and very clean. Outside the room isn’t great.
Comment from Hotel Management
17 Nov 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Sydney Goldsbrough Suites in the near future for another memorable experience.
by A verified traveler
Posted 4 Nov 2024
Everything was perfect and exactly as pictured. We mentioned it we were staying for my husband's birthday and they wrote a note and left us snacks and wine in our room which was a lovely surprise.
Communication fell short checking out with parking though. That was the only downside. Otherwise definitely recommend
Comment from Hotel Management
11 Nov 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Sydney Goldsbrough Suites in the near future for another memorable experience.
by A verified traveler from The Entrance
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Oaks, Hotel Management
Hi Wendy,Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your stay with us and we hope to see you soon again.Sincerely,Oaks Sydney Goldsbrough Suites Team
by A verified traveler
Posted 16 Oct 2024
Great stay at a unique property. Service was outstanding and facilities were good.
Comment from Hotel Management
17 Oct 2024 by Oaks, Hotel Management
Hi Jacob,Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your stay with us and we hope to see you soon again.Sincerely,Oaks Sydney Goldsbrough Suites Team
by A verified traveler
Posted 15 Oct 2024
Love that it's close to Darling Harbour and public transport.
Comment from Hotel Management
17 Oct 2024 by Oaks, Hotel Management
Hi Melinda,Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your stay with us and we hope to see you soon again.Sincerely,Oaks Sydney Goldsbrough Suites Team
by A verified traveler from San Clemente
Posted 1 Oct 2024
Large apartment just 5 minutes from Darling Harborside.
Comment from Hotel Management
3 Oct 2024 by Oaks Sydney Goldsbrough Suites Reception Team, Hotel Management
Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Sydney Goldsbrough Suites in the near future for another memorable experience.
by A verified traveler
Posted 23 Sep 2024
Staff very nice.
Room is very average with lack of light and looking into the carpark. Wasn't notified about ongoing construction work (on Sat as well!) couldn't sleep the whole trip... Facilities seem nice, though gym is dated and smells of chlorine.
Did not feel that we got value out of our money.
Comment from Hotel Management
24 Sep 2024 by Oaks Team, Hotel Management
Hi Meytar,Thank you for taking the time to review your stay with us. Please accept our apologies for your overall experience as it did not live up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Oaks Sydney Goldsbrough Suites Team
