Ratings based on 940 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
My wife and needed a walk in shower.Window shutter was very noisy to wind down.Airconditing seem like it was not working.Televion was hard to operate.
by A verified traveler
Posted 20 Nov 2024
House keeping were a bit tardy two days we weren’t left either hand towels or face cloths.
With showers over the bath they should provide slip free bath mats as it was difficult for seniors.
by A verified traveler
Posted 18 Nov 2024
Great place near the city and walkable distance to everything
Comment from Hotel Management
18 Nov 2024 by Zayne Boon, Hotel Management
Dear Suraj,Thank you for your kind words and perfect rating! We’re delighted you enjoyed our location and found it easy to explore the city. We hope to welcome you back to Novotel Sydney on Darling Harbour soon!Sincerely,Zayne BoonGeneral ManagerNovotel Sydney on Darling Harbour
by A verified traveler
Posted 18 Nov 2024
Really nice stay. A but difficult to communicate enquiries. Rude staff member in restaurant this morning. A “good morning how can I help” greeting would have been appreciated. Other than that - all good thank you
Comment from Hotel Management
18 Nov 2024 by Zayne Boon, Hotel Management
Dear Jane,Thank you for your feedback and for staying with us. We’re glad to hear you had a nice stay overall. However, I’m sorry for your experience with a staff member during breakfast service. We appreciate your comments and will address this with our team to ensure a warm and welcoming greeting for all guests in the future.Thank you again, and we hope to welcome you back for an even better experience next time.Sincerely,Zayne BoonGeneral ManagerNovotel Sydney on Darling Harbour
by A verified traveler
Posted 17 Nov 2024
Very good service I loved the gym room.
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 15 Nov 2024
baggage service and breakfast were nice and location was the best.
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 10 Nov 2024
Should have given a high floor room with the construction around
