Ratings based on 102 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
The first room that we booked had a cockroach roaming around. We were luckily able to be moved to another room but found a very strong cigarette smell coming in. The washroom was poorly maintained and had previous patron’s hair found in multiple locations.
Comment from Hotel Management
29 Oct 2024 by Regents Park Hotel, Hotel Management
Hi Desmond,We apologize for the inconvenience that you had during your stay. We have contacted our pest control contractor regarding the pest and will be sorted out as soon as possible. Regarding the smell we have zoned out the smell with the air filter and relayed the message to our housekeeper regarding the cleanliness and are working on it to be sorted out. Again we apologise for the issue.Thank you Warm Regards,Regents Park Hotel
by A verified traveler
Posted 21 Sep 2024
Great service especially the cleaning lady
Comment from Hotel Management
22 Sep 2024 by Regents Park Hotel, Hotel Management
Hi Abraham,Thank you for your wonderful review and rating. We are glad that you loved our services, especially with our housekeeper's job. We will relay the message to her. We hope to see you soon.Thank you Warm Regards,Regents Park Hotel
by A verified traveler
Posted 5 May 2024
Stayed overnight for an event. Staff were so sweet and helpful - we got a complimentary drink and had lunch at the bistro. Food was amazing!!!
The room was great, clean and everything we needed. I highly recommend.
Comment from Hotel Management
6 May 2024 by Regents Park Hotel Management Team, Hotel Management
Hi Fiona,Thank you for your wonderful review and rating. We are glad that you loved our hospitality and services. We hope to see you soon.Thank youWarm Regards,Regents Park Hotel Management Team
by A verified traveler
Posted 16 Mar 2024 on Hotels
Comment from Hotel Management
2 Apr 2024 by Regents Park Hotel Management Team, Hotel Management
Dear Chienhua,Thanks for taking the time to give us an amazing review.We look forward to welcoming you on your next visit.
by A verified traveler
Posted 8 Mar 2024 on Hotels
Comment from Hotel Management
2 Apr 2024 by Regents Park Hotel Management Team, Hotel Management
Dear valued guest,Thanks for taking the time to give us a review.We look forward to welcoming you on your next visit.
by A verified traveler
Posted 8 Feb 2024 on Wotif
our room was quite dirty and the paint was completely coming off the walls in the bathroom
Comment from Hotel Management
8 Feb 2024 by Regents Park Hotel Management Team, Hotel Management
Dear Olivia,We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. This is not reflective of our standards, and we are addressing these issues immediately. Your feedback is crucial, and we appreciate your understanding. Please allow us the chance to make it right on your next visit.
by A verified traveler
Posted 26 Jan 2024
Good place to relax
Comment from Hotel Management
27 Jan 2024 by Regents Park Hotel Management Team, Hotel Management
Hi Titus,Thank you for your wonderful rating. We are glad that our hospitality and services met your expectations. We hope to see you soon.
by A verified traveler
Posted 12 Nov 2023
Staff were amazing
Comment from Hotel Management
17 Nov 2023 by Regents Park Hotel Management Team, Hotel Management
Hi Kelly,Thank you for such a wonderful review. We are glad that you loved our hospitality and services. We hope to see you soon.Thank you Warm Regards, Regents Park Hotel Management Team
by A verified traveler
Posted 10 Oct 2023
Its a goodplace to stay as a stop off
Comment from Hotel Management
12 Oct 2023 by Regents Park Hotel Management Team, Hotel Management
Thank you for choosing Regents Park Hotel for your stopover. We appreciate your stay and your feedback. If there's anything we can do to make your next visit even better, please let us know. Safe travels
by A verified traveler
Good value for money stay
Posted 9 Oct 2023 on HotelsWhilst the first impressions were not great but the staff were very friendly and helpful.
Food and drink prices very reasonable for Sydney and location was good for us.
Paint peeling a bit in the bathroom but otherwise very tidy.
Comment from Hotel Management
12 Oct 2023 by Regents Park Hotel Management Team, Hotel Management
Thanks for your excellent feedback. We look forward to your stay with us next time.
