Ratings based on 195 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Nice rooms, one of the best for a pub stay.
Big soft bed, just like my grandma had when I was ten.
Friendly staff.
I'd stay there again.
Comment from Hotel Management
12 Dec 2024 by Hotel Management, Hotel Management
Thank you for your review, Michael. We hope to see you again soon.
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Hotel Management, Hotel Management
Thank you for your review.
by A verified traveler
Posted 29 Sep 2024
Fine
Comment from Hotel Management
5 Oct 2024 by Hotel Management, Hotel Management
Thank you for your review, Miu
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Blue Cattle Dog Hotel, Hotel Management
Thank you for your review, Michael.
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Hotel Management, Hotel Management
Thank you for your review, Stacey
by A verified traveler from Mtdruit
Posted 10 Sep 2024
Good
Comment from Hotel Management
15 Sep 2024 by Hotel Management, Hotel Management
Thank you for your review, Wannida
by A verified traveler
Posted 1 Sep 2024 on Wotif
Good communication, flexible with changes, helpful and friendly staff. Clean room. Food options nearby. Great to have the option of a large family suite to sleep 8. Recommended
Comment from Hotel Management
4 Sep 2024 by Blue Cattle Dog Hotel, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you appreciated our communication, flexibility, and the friendliness of our staff. It’s wonderful to know that the clean room and nearby food options met your needs, and we're glad the family suite worked out well for your group.Thank you for the recommendation! We hope to welcome you back soon.
by A verified traveler
Posted 17 Jul 2024 on Wotif
Check in was very friendly and welcoming however the lobby needs a deep clean. Went upstairs to our ‘spa suite’ and found a mixed bag. Clean room, comfortable beds but in need of maintenance. The blinds are broken leaving the bathroom windows uncovered, and the tiny balcony was filthy and the door barely opened. The food was positively awful.
Comment from Hotel Management
20 Jul 2024 by Hotel Management, Hotel Management
Dear Kylie, Thank you for sharing your recent experience with us. We appreciate your compliments regarding our friendly check-in service. However, we are disappointed to learn about the concerns you raised regarding the condition of your room and the quality of the food.Please accept our sincerest apologies for any inconvenience caused by the cleanliness issues and maintenance issues you encountered in your spa suite. We understand the importance of a well-maintained room environment and will address the broken blinds, balcony cleanliness, and door functionality immediately to ensure this does not recur.Regarding the food quality, we regret that it did not meet your expectations. We take guest feedback seriously, and we will review this with our culinary team to improve our offerings.Your feedback is invaluable to us as we strive to provide exceptional guest experiences. We hope you would consider giving us another opportunity to serve you better in the future.
by A verified traveler
Posted 29 Jun 2024
Good accommodation for family.
Comment from Hotel Management
1 Jul 2024 by Hotel Management, Hotel Management
Thank you for your feedback! We're delighted to hear that our accommodation worked well for your family. If there's anything else we can do to enhance your stay next time, please feel free to reach out. We look forward to hosting you and your family again soon!
by A verified traveler
Posted 19 May 2024 on Wotif
Friendly people and helpful
Comment from Hotel Management
27 May 2024 by Blue Cattle Dog Hotel, Hotel Management
Thank you for your review, Graham. We hope to see you again soon.
