Ratings based on 985 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Very kind staff. Nice, quiet neighborhood but near to restaurants and transportation.
by A verified traveler
Posted 31 Oct 2024
Loved our stay at Nesuto Woolloomooloo. Nice and close to the Navy base where we welcomed home our daughter after 4.5 months on deployment. Clean, Neat and comfortable, with a lot of good dining options nearby. Highly Recommend.
by A verified traveler
Posted 25 Oct 2024
The room was large and very open (basically all one room with beds and kitchen and lounge together) - there was a pretty bad and suspicious smell in the room, and stains on the bedding and a huge water stain on the roof of the bathroom. Check in process was fine.
Also be warned the property is not well sign posted.
Comment from Hotel Management
31 Oct 2024 by Sarah, Hotel Management
Hi Ellie,We thank you for your feedback, and appreciate that there is minimal signage outside the property.We do however ask if you made the front desk staff aware of the smell / stains on bedding and bathroom roof. Our staff would have done their best to remedy the issues or relocate you to a different room.We hope that your experience this time around does not impact on one day returning to Nesuto and we will pass on the feedback to appropriate departments.Kind RegardsNesuto Woolloomooloo
by A verified traveler
Posted 28 Sep 2024
Stayed here for five nights in a studio apartment with my sister. We found it quite good with two king beds in semi-separate rooms (more dividers than true rooms). The apartment was spacious, quite clean and most bits and pieces worked quite well, although main door lock to the apartment was very difficult to operate, requiring strenuous manipulations (definitely needed fixing). Beds were comfortable, although space around the bed in my ‘room’ was tight. Shower and bathroom were good. Location was quiet with a few eateries and hotels around, and within a reasonable walking distance to the city and most sights around Sydney. Buses and Kings Cross Station also not too far away. Parking a bit expensive, but I think that’s the case anywhere in Sydney. Would stay again depending on the nature of the trip.
by A verified traveler
Posted 25 Sep 2024
Toxic fumes filled the hallways and into the guest rooms from the paint work as the building was being renovated. We were desperate to leave after our late check in at 8pm but unfortunately we couldn’t find alternative accommodation due to a busy weekend so was forced to stay the night. I had young children with asthma but we had no choice. We checked out first thing the next morning. We raised our health concerns to the hotel staff and that we felt the place was not habitable. Despite the terrible experience, they continued to charge us the full rate for that night. Needless to say our family holiday was ruined thanks to this hotel.
by A verified traveler
Posted 20 Sep 2024
The only thing that let it down was that it was being renovated and the smell of paint other than that it was excellent place to stay
by A verified traveler
Posted 10 Sep 2024
Had a notice for Reno starting the following week however they had started and were still banging at 6pm. The rooms are big however facilities are dated and falling apart. Only 1 service in 5 days stay had to wash the towels ourselves. Customer service ladies are not friendly. Pro it’s walking distance to town and museums
by A verified traveler
Posted 2 Sep 2024
Good place for short stay.
by A verified traveler
Posted 2 Sep 2024
Amazing location, perfect apartment for my family, we loved our stay. The only two things I would fault is the beds did not have mattress protectors on them which is an absolute NO with children. Also the parking is a nightmare and no where is listed online that you have to pay $35 per day for parking. I’ve never stayed anywhere in Australia where I’ve had to pay for parking.
Overall I would definitely stay again.
by A verified traveler
Posted 1 Sep 2024
Overall a good experience. "Room" was spacious and clean, with small kitchenette and good-sized bathroom with washer and dryer, which was great Three downsides: 1. Fair number of steps to get into the lobby from the street. Very hard for us (women) to get our bags (packed for 3-week vacation) up them. 2. One of the twin bed in the room has a mattress that was so old it almost folded in on the person sleeping on it. She had to eventually sleep with another guest in the King bed it was so uncomfortable. 3. The King bed was on about a 5-6" platform, carpeted the same as the rest of the unit. Not being accumstomed to this, we all "fell off" it at least once. Getting up to the bathroom in the middle of the night and forgetting it was there. Just walking through the unit and not seeing it, as the carpet "blended" and the drop off (or step up) became "invisible." We are lucky no one was injured, given that two people actually fell.
