Ratings based on 1,154 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
It is a nice property and the apartments are good. I have stayed here a few times but it is not my go to. Positives are that the apartments are a decent size, it is clean and front desk staff are good. Things you may want to consider is that there are not a lot of dining options near by so you will need to walk a few blocks, no room service or on site dining so you will need Uber Eats or similar, no daily housekeeping etc so you are pretty self sufficient. If you are there for a while, it is great as you can cook for yourself etc. If you are on a short business trip, for the same money there are other 5* hotels closer to the action. It just comes down to what you are looking for.
by A verified traveler
Posted 10 Dec 2024
by A verified traveler from Auckland
Posted 9 Dec 2024
I recently stayed at Meriton Suites Sussex Street, Sydney, and while the check-in process was excellent, my stay had a few notable issues. The staff at the front desk were welcoming and efficient, making the initial experience pleasant.
However, the room itself had several problems that affected my overall comfort. The TV remote and hotel safe both had flat batteries, which was inconvenient. Additionally, there were no luggage racks provided, making it difficult to manage my belongings. To my surprise, the washing machine had someone else's underwear in it, which was quite off-putting. The alarm clock was set for 2 AM and couldn't be turned off, disrupting my sleep.
On a positive note, the manager was very nice and apologetic about these issues. Her response was appreciated, but some attention to detail would significantly improve the guest experience.
Overall, while the service was commendable, the room's shortcomings led to a less than ideal stay. I would rate my experience 3 out of 5 stars. With some improvements in room maintenance and cleanliness, this hotel has the potential to offer a much better experience.
by A verified traveler
Posted 4 Dec 2024
Central to everything. Clean. Very convenient having fridge, washer and dryer.
by A verified traveler
Posted 4 Dec 2024
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 25 Nov 2024
Excellent location clean tidy all you need for a great getaway
by A verified traveler
Posted 17 Nov 2024
Lovely hotel with the great customer service
by A verified traveler
Posted 13 Nov 2024
Great location. Very helpful staff
by A verified traveler
Posted 12 Nov 2024
Very efficient and easy check in and friendly welcoming staff
