Ratings based on 951 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Very comfortable room & so close to transport.
Comment from Hotel Management
12 Nov 2024 by Mercure Sydney, Hotel Management
Dear ElizabethThank you for taking the time to share your experience. We are glad that you enjoyed your stay, our location and the comfort of your room.We hope to see you again very soon.Kind regards,Ben MurphyGeneral ManagerMercure Sydney
by A verified traveler
Posted 9 Nov 2024
Super location right next to central station and a 5 min walk to the light rail. Clean rooms, easy check in with friendly staff. Lovely touch playing Coldplay in the reception area on concert night. Great bar. Honestly can’t fault it at all!
Comment from Hotel Management
10 Nov 2024 by Mercure Sydney, Hotel Management
Dear JoanneThank you for taking the time to share your experience. We are glad that you enjoyed your stay, our location and the friendly nature of our Team.We hope to see you again very soon.Kind regards,Ben MurphyGeneral ManagerMercure Sydney
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Mercure Sydney, Hotel Management
Dear LilyThank you for taking the time to share your experience with a five star rating.We hope to see you again very soon.Kind regards,Ben MurphyGeneral ManagerMercure Sydney
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Mercure Sydney, Hotel Management
Dear MillencieThank you for taking the time to share your positive experience. We hope to see you again very soon.Kind regards,Ben MurphyGeneral ManagerMercure Sydney
by A verified traveler
Posted 6 Nov 2024
Close to Travel Central Station
Comment from Hotel Management
6 Nov 2024 by Mercure Sydney, Hotel Management
Dear LesleyThank you for taking the time to share your experience. We are glad that you enjoyed your stay and our convenient location.We hope to see you again very soon.Kind regards,Ben MurphyGeneral ManagerMercure Sydney
by A verified traveler
Posted 31 Oct 2024
First time staying at Mercure Sydney, very nice hotel and in excellent location. Easy to walk to all the places we wanted to go, including light rail and train options.
Comment from Hotel Management
4 Nov 2024 by Mercure Sydney, Hotel Management
Dear BelindaThank you for taking the time to share your positive experience. We are glad that you enjoyed your stay and our location.We hope to see you again very soon.Kind regards,Ben MurphyGeneral ManagerMercure Sydney
by A verified traveler
Posted 28 Oct 2024
All the stafff were welcoming and accomodating
Comment from Hotel Management
28 Oct 2024 by Mercure Sydney, Hotel Management
Dear SarahThank you for taking the time to share your experience. We are glad that you enjoyed your stay and the service our Team provided.We hope to see you again very soon.Kind regards,Ben MurphyGeneral ManagerMercure Sydney
by A verified traveler
Posted 27 Oct 2024
I hope in the future Accor members who use expedia platform could redeem some reward points.
Comment from Hotel Management
28 Oct 2024 by Mercure Sydney, Hotel Management
Dear Robert Thank you for taking the time to share your experience and feedback.We hope to see you again one day.Kind regards,Ben MurphyGeneral ManagerMercure Sydney
by A verified traveler
Posted 26 Oct 2024
Convenient Location
Comment from Hotel Management
28 Oct 2024 by Mercure Sydney, Hotel Management
Dear JunyaThank you for taking the time to share your experience. We are glad that you enjoyed your stay and our location.We hope to see you again very soon.Kind regards,Ben MurphyGeneral ManagerMercure Sydney
by A verified traveler
Posted 23 Oct 2024
Ucharged me too much a/c said $170 plus but u charged my credit card $100 more Decraceful!!
Comment from Hotel Management
28 Oct 2024 by Mercure Sydney, Hotel Management
Dear Judith Thank you for taking the time to share your feedback. Please contact us if you need assistance with your hotel charges.We hope to see you again one day.Kind regards,Ben MurphyGeneral ManagerMercure Sydney