Ratings based on 170 Verified Reviews

3.3 out of 5
48% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Our experience was good overall.Thanks
Comment from Hotel Management
4 Dec 2024 by Kylie, Hotel Management
Thanks for the review Jaweria, we hope to see you again
5 out of 5
by A verified traveler from Santa Ana

Posted 27 Oct 2024
The place was perfect and has a casino inside while also having a pub inside of the hotel
Comment from Hotel Management
4 Dec 2024 by Kylie , Hotel Management
What a great review, Andrew. Thanks for taking the time. Hope to see you again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2024
4 out of 5
by A verified traveler

Posted 17 Sep 2024 on Wotif
Bathrooms are very old and need to be updated
1 out of 5
by A verified traveler

Posted 29 Jul 2024
Customer service was rude and definitely not helpful. We made a booking,we where refused entry and I have to do a bunch of crap to get my refund
Comment from Hotel Management
29 Jul 2024 by Melton, Hotel Management
Good evening, I'm so sorry to hear your experience at Melton was unpleasant. From what I understand, the booking was made after hours and as such we could not have you checked in, which is what my colleague expressed to you. If you have any other concerns please feel free to contact us to discuss further.Warm regards, Melton Hotel
4 out of 5
by A verified traveler

Posted 28 Jul 2024
Good place
Comment from Hotel Management
29 Jul 2024 by Kylie Bush, Hotel Management
We appreciate you taking the time to leave us a review Stephen. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 16 Jul 2024 on Wotif
On a busy road but rooms away from that side are quiet enough. Good pub food on the hotel. 10-25 minute walk to Auburn centre.
Comment from Hotel Management
16 Jul 2024 by Melton Hotel, Hotel Management
HI Nigel,Thanks for taking the time to leave a review, we are glad you enjoyed your stay. If there was anything we could improve on, please don't hesitate to let us know!
3 out of 5
by A verified traveler

Posted 4 Jun 2024 on Wotif
Rooms were ok but bathroom facilities were very poor
Comment from Hotel Management
10 Jul 2024 by Kylie, Hotel Management
Thank you for your feedback Andrew.
3 out of 5
by A verified traveler

Posted 13 May 2024
Comment from Hotel Management
10 Jul 2024 by Kylie, Hotel Management
Thank you for taking the time to leave us a review Linda
4 out of 5
by A verified traveler

Posted 6 May 2024
I liked most of the services that the hotel provided. However, I asked to make up room and provide me with clean towels, but it didn't happen!
Comment from Hotel Management
8 May 2024 by Melton Hotel, Hotel Management
Hi Patrick, Thanks for your review. We do apologise that this has happened and we will strive to do better in future.