Ratings based on 973 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Everything is overage plus. The location is able to 10 min walk to terminal.
Comment from Hotel Management
8 Nov 2024 by Mantra on Sydney Airport, Hotel Management
Dear Xiaoman, We very much appreciate your feedback regarding your stay at Mantra on Sydney AirportIt is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Mantra on Sydney Airport, Hotel Management
Dear Danny, We very much appreciate your feedback regarding your stay at Mantra on Sydney AirportIt is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager
by A verified traveler
Posted 6 Nov 2024
Stock standard airport hotel
Comment from Hotel Management
7 Nov 2024 by Mantra on Sydney Airport, Hotel Management
Dear Aongus, We very much appreciate your feedback regarding your stay at Mantra on Sydney AirportIt is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Mantra on Sydney Airport, Hotel Management
Dear Dylan, We very much appreciate your feedback regarding your stay at Mantra on Sydney AirportIt is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager
by A verified traveler
Posted 30 Oct 2024
Not enough room to lay out two suit cases. Couldn't buy a soda before 7am. Had to board bus before 7am. Overpriced.
Comment from Hotel Management
30 Oct 2024 by Mantra on Sydney Airport, Hotel Management
Dear James, Thank you very much for taking your time to provide your valuable feedback regarding your last stay at Mantra on Sydney Airport.I am sorry that your experience did not meet your expectations and that you were not provided with the high standard of service we strive for during your stay with us.Thank you again for offering us your comments and for giving us the opportunity to improve. It is our hope to be able to welcome you back again another time.Kind Regards, Emil Baeckstroem Front Office Manager
by A verified traveler
Posted 30 Oct 2024
convenient location , clean hotel , friendly staff
Comment from Hotel Management
30 Oct 2024 by Mantra on Sydney Airport, Hotel Management
Dear Shane, We very much appreciate your feedback regarding your stay at Mantra on Sydney AirportIt is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Mantra on Sydney Airport, Hotel Management
Dear Christian, We very much appreciate your feedback regarding your stay at Mantra on Sydney AirportIt is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager
by A verified traveler
Posted 25 Oct 2024
Room smelled like smoke. Lots of traffic noise. Airport shuttle is expensive ($12).
Comment from Hotel Management
28 Oct 2024 by Mantra on Sydney Airport, Hotel Management
Dear Nicholas, Thank you very much for taking your time to provide your valuable feedback regarding your last stay at Mantra on Sydney Airport.I am so sorry to hear that you did not enjoy your stay. It is clear that we missed in several areas. Please accept our apologies for the shortfalls you experienced, this is not up to our usual standards and I have forwarded your comments to our Maintenance Manager & our Housekeeping Manager regarding your feedback to ensure that we will take the appropriate measures to address any shortfalls in service, and deal with these appropriately in order to ensure future guest satisfaction.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards, Emil Baeckstroem Front Office Manager
by A verified traveler
Posted 17 Oct 2024
Close proximity to domestic airport, which was easy to walk too
Comment from Hotel Management
18 Oct 2024 by Mantra on Sydney Airport, Hotel Management
Dear Graham, We very much appreciate your feedback regarding your stay at Mantra on Sydney AirportIt is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager
by A verified traveler
Posted 17 Oct 2024
Clean and staff organised. No room service and limited menu for lunch
Comment from Hotel Management
18 Oct 2024 by Mantra on Sydney Airport, Hotel Management
Dear Lucinda, We very much appreciate your feedback regarding your stay at Mantra on Sydney AirportIt is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager
