Ratings based on 126 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
The staff were fantastic, efficient, attentive and helpful. The suite was comfortable, spacious and luminous.
Nevertheless, the room needed a bit details in the dusty cleaning department, for ex the nightstand and lamp´s bases were dusty. Also if this is a 5 star hotel, where´s the SPA? It needed a SPA. Besides that, the hotel is in the perfect location to move around Sydney easily.
When I am back in Sydney I will stay here again for sure.
Five starts to the Reception´s staff.
Comment from Hotel Management
6 Nov 2024 by The Reservations Team , Hotel Management
Dear Kristel, Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
by A verified traveler from hammond park
Posted 3 Nov 2024
The hotel was really nice, my only issue is that despite booking 8 nights I was given a room without any view whatsoever I literally was facing a wall
Comment from Hotel Management
5 Nov 2024 by The Reservations Team , Hotel Management
Dear Fidaa, Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
by A verified traveler
Posted 26 Oct 2024
Have stayed here many times. Love the location, rooms and awesome staff
Comment from Hotel Management
27 Oct 2024 by The Reservations Team , Hotel Management
Dear Romualdo, Thank you for taking the time to leave such a positive review. It is great to see you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards, The Reservations Team
by A verified traveler
Posted 21 Oct 2024
Great location! Friendly, helpful staff! Probably the best included breakfast I've ever had in a hotel. Public transportation an easy walk from hotel.
Comment from Hotel Management
22 Oct 2024 by The Reservations Team , Hotel Management
Dear Timothy, Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcoming you back for another stay soon. Kind regards, The Reservations Team
by A verified traveler
Posted 8 Oct 2024
We loved the character of the hotel and the staff were lovely.
Comment from Hotel Management
8 Oct 2024 by The Reservations Team , Hotel Management
Dear Rebekah, Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcoming you back for another stay soon. Kind regards, The Reservations Team
by A verified traveler
Posted 23 Sep 2024
Great service
Comment from Hotel Management
23 Sep 2024 by The Reservations Team , Hotel Management
Dear Jordan, Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcoming you back for another stay soon. Kind regards, The Reservations Team
by A verified traveler
Posted 28 Aug 2024
Excellent hotel and amenities
Comment from Hotel Management
2 Sep 2024 by The Reservations Team , Hotel Management
Dear Darren, Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcoming you back for another stay soon. Kind regards, The Reservations Team
by A verified traveler
Posted 25 Aug 2024
Excellent hotel. Very convenient and great amenities
Comment from Hotel Management
26 Aug 2024 by The Reservations Team , Hotel Management
Dear Andrew, Thank you for taking the time to leave such a positive review. It is great to see you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards, The Reservations Team
by A verified traveler
Posted 19 Aug 2024
Friendly and considerate staff.
Cozy and comfortable room.
Comment from Hotel Management
19 Aug 2024 by The Reservations Team , Hotel Management
Dear Wing, Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcoming you back for another stay soon. Kind regards, The Reservations Team
by A verified traveler
Posted 17 Aug 2024 on Wotif
Everything about our stay was outstanding!
We loved being able to take our dogs at no additional cost. The facilities are fantastic!
Comment from Hotel Management
19 Aug 2024 by The Reservations Team , Hotel Management
Dear Marcelle, Thank you for taking the time to review your stay. It is wonderful to see that you enjoyed so many aspects of your time and could make use of our fantastic location and enjoyed so many hotel facilities. We hope to welcome you back soon. Kind regards, The Reservations Team
