Ratings based on 892 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
The stay was good ,nothing much to complaint the toilet could do with a bit of amenities though when compared to other stays
Comment from Hotel Management
27 Sep 2024 by Reservations, Hotel Management
Dear Alan, thank you for taking the time to leave a lovely rating of your stay. Your feedback is appreciated and we hope to welcome you back for another stay with us someday
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
8 Aug 2024 by Reservations, Hotel Management
Dear Karen,We're so glad to hear that you enjoyed your stay with us. We would love to welcome you back someday. We hope to hear all about your adventures in the beautiful Blue Mountains
by A verified traveler
Posted 25 Jul 2024
Strategic location between the main Street and the attractions. Quiet place and bed was comfortable, we enjoyed our time here
Comment from Hotel Management
25 Jul 2024 by Reception, Hotel Management
Dear Karen,Thank you for taking the time to leave us a generous rating and review of your stay.We are delighted that you enjoyed your stay with us and that the location was prime for your trip to the blue mountains and that your experience was comfortable and up to expectation.We look forward to welcoming you back to stay with us again
by A verified traveler
Posted 5 Jul 2024
Comfortable bed
Comment from Hotel Management
6 Jul 2024 by Reservations, Hotel Management
Dear Russell,Thank you for leaving such a positive rating of your time with us! We hope to welcome you back again someday for another stay
by A verified traveler
Posted 28 Jun 2024
Great old style motel room.Room was clean Bed felt great Good hot shower and nice choice of TV channels to watch. Only needed for 1 night so was perfect as right in town to get a meal as well
Comment from Hotel Management
4 Jul 2024 by Reservations, Hotel Management
Dear Robert, Thank you leaving a detailed and kind review of your stay with us. We hope to welcome you back for a future stay someday
by A verified traveler
Josef
Posted 10 Jun 2024 on HotelsMy stay was excellent. From reception to housekeeping staff, all very helpful and polite.
Following on with the prepaid buffet breakfast at the
Metropole hotel where the buffet layout, the food and drinks quality were excellent.
The chef/waitress - excellent service with a smile and a great atmosphere.
Comment from Hotel Management
12 Jun 2024 by Reservations, Hotel Management
Dear JosefThank you for taking the time to leave such a wonderful review! We're so glad your stay with us so so comfortable and we hope to welcome you back for a future stay with usKind regards
by A verified traveler
Posted 23 May 2024 on Wotif
The room we booked online was not the room we were given. There was mould on the bathroom ceiling, bathroom heater was broken and the tub wasn’t clean. The sink in the kitchenette had a constant drip with a loose tap. On the ceiling between the facia, tissues were stuffed in. The receptionist was helpful and we did NOT stay there in the end. I would NOT recommend this property.
Comment from Hotel Management
25 May 2024 by Reception, Hotel Management
Dear Peter,Thank you for taking the time to leave a review of your stay with us. We are sorry that this was your experience with us, as this is not the standard we wish to uphold. We are glad to hear that our staff were helpful to you
by A verified traveler
Posted 30 Apr 2024
Great motel. Highly recommend. Comfortable and in a great location. Clean. It’s a little old in style but refurbished so it’s in good condition. Great spot to experience the Blue Mountains from.
Comment from Hotel Management
1 May 2024 by Reception, Hotel Management
Hi Thomas, Thank you for letting us know you enjoyed your stay. We are Glad you had a great time in the Blueys
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Reception, Hotel Management
Dear Ferdinand,Thank you for a lovely rating of your stay with us. We are so glad to hear of your comfort while with us. We hope to welcome you back again someday
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Reception, Hotel Management
Dear Graham,Thank you for taking the time to leave a rating of your stay with us. We would love to hear your feedback so that we can improve for the future. We hope to welcome you back again someday
