Ratings based on 805 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Nice.
Comment from Hotel Management
30 Dec 2024 by Luke, Hotel Management
Dear Gurmail,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope Dear your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Luke, Hotel Management
Dear Lachlan, We very much appreciate your review regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager
by A verified traveler
Posted 23 Dec 2024
Property definitely needs update badly
Comment from Hotel Management
24 Dec 2024 by Luke Edwards, Hotel Management
Dear Mari,Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Ibis Budget Campbelltown, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
by A verified traveler from Suva
Posted 16 Dec 2024
Good and clean inexpensive accom
Comment from Hotel Management
16 Dec 2024 by Luke, Hotel Management
Dear Jacqueline,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope Dear your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager
by A verified traveler
Posted 2 Dec 2024
Budget hotel
Comment from Hotel Management
2 Dec 2024 by Luke Edwards, Hotel Management
Dear Jefferson, We very much appreciate your review regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
by A verified traveler
Posted 20 Nov 2024
Nice area, good food close by
Comment from Hotel Management
24 Nov 2024 by Luke, Hotel Management
Dear Vincent,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope Dear your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Luke, Hotel Management
Dear Yi,Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Ibis Budget Campbelltown, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Luke EdwardsGeneral Manager
by A verified traveler
Posted 8 Oct 2024
Good not bad
Comment from Hotel Management
8 Oct 2024 by Luke Edwards, Hotel Management
Dear Toni, We very much appreciate your review regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
by A verified traveler
Posted 22 Sep 2024 on Wotif
The stay at Ibis was good the staff were really friendly but I will never use wotif again
Comment from Hotel Management
23 Sep 2024 by Luke, Hotel Management
Dear Barbara,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager
by A verified traveler
Posted 16 Sep 2024 on Wotif
Don’t take luggage if you want to stay no lift you have to carry all your luggage upstairs with no help from the staff they will watch you drag your luggage up the stairs from their reception desk . And all accommodation is upstairs lol , no bathroom sink or amenities not even a shower cap! Room sooo small couldn’t swing a cat in it if you tried
Budget doesn’t mean , no Fs given , at least provide the standard necessities and basic services that we as paying customers staying in a basic hotel would expect. I don’t recommend at all , the local pub motel provides a lot better service, better rates, better rooms and a far lot cleaner and way better customer service
Comment from Hotel Management
17 Sep 2024 by Luke, Hotel Management
Dear Donna,Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Ibis Budget Campbelltown, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Luke EdwardsGeneral Manager
