Ratings based on 138 Verified Reviews

4.2 out of 5
4.3 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Simon, Hotel Management
Dear Johnny, Thank you for your review. I am glad you enjoyed your stay with us. We hope to see you again soon.Kind regards,Simon AndersonHotel Manager
4 out of 5
by A verified traveler

Posted 8 Dec 2024
No faults with the room however reception staff could of been more engaging with guests during the day. A simple smile or good Morning/ afternoon would of helped.
Comment from Hotel Management
10 Dec 2024 by Simon, Hotel Management
Dear Vanessa, thank you for your feedback. I will ensure to follow up with the team. We hope to see you back again soon to see the difference.Kind regards,Simon AndersonHotel Manager
4 out of 5
by A verified traveler from Prahran

Posted 6 Dec 2024
The sleep was comfortable, however unfortunately both bathroom drains smell due to what must be build-up of organic matter that needs to properly flushed away.
Comment from Hotel Management
6 Dec 2024 by Simon, Hotel Management
Dear Mark, Thank you for your review. i will have our Maintenance look into the drain asap. We hope to see you again soon.Kind regards,Simon AndersonHotel Manager
4 out of 5
by A verified traveler

Posted 8 Nov 2024
Good basic accommodation
Comment from Hotel Management
11 Nov 2024 by Simon, Hotel Management
Dear Nicholas, Thank you for your rating. I am glad you enjoyed your stay with us. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager
4 out of 5
by A verified traveler

Posted 13 Oct 2024
Great location and staff very friendly !
Comment from Hotel Management
15 Oct 2024 by Simon, Hotel Management
Dear Shane, Thank you for the review. I am glad you enjoyed your time with us. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager
5 out of 5
by A verified traveler

Posted 22 Sep 2024 on Wotif
Great value for money breakfast. Lovely staff. Clean and comfortable.
Comment from Hotel Management
24 Sep 2024 by Simon, Hotel Management
Dear Kathleen, thank you for your review. I am glad to hear you enjoyed our staff. We hope to see you again soon!Regards,Simon AndersonHotel Manager
5 out of 5
by A verified traveler

Posted 15 Sep 2024 on Wotif
The staff were very helpful and went out of their way to make sure your comfortable and all needs are met.
Comment from Hotel Management
17 Sep 2024 by Simon, Hotel Management
Dear Jordan, Thank you for your review. I am glad you enjoyed your time with us. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager
5 out of 5
by A verified traveler

Posted 13 Sep 2024
The room was very quiet even with the AC running. Was a fantastic room.
Comment from Hotel Management
14 Sep 2024 by Simon, Hotel Management
Dear Joey, thank you for your review. I am glad you enjoyed your stay with us. We hope to see you again soon.Kind regards,Simon AndersonHotel Manager
3 out of 5
by A verified traveler

Clean and tidy BUT !!!!

Posted 12 Sep 2024 on Hotels
Room was clean and spacious. Only problem was the walls are very thin and all we heard while trying to get to sleep was next door out on their balcony and they were also smoking for hours on end and it stunk.
Comment from Hotel Management
12 Sep 2024 by Simon, Hotel Management
Dear Tracey, I sincerely apologise for the disturbance you experienced from other guests. I will be following up with my team as they should have been asked to be quiet. We hope to see you again.Kind regards,Simon AndersonHotel Manager
5 out of 5
by A verified traveler

Posted 8 Sep 2024
The check in was smooth and the receptionist was lovely!
Comment from Hotel Management
10 Sep 2024 by Simon, Hotel Management
Dear William, thank you for your review. I will ensure our team hears your feedback. I know they will enjoy it. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager