Ratings based on 687 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
The property is greatly located in the safe suburbs of northern Sydney. Very close to 2 great shopping centres
This hotel it is what it is…a place to come to and rest after a busy outing in Sydney.
However if you are a vegetarian, and you plan to have breakfast …there aren’t much of a selection for eating savoury foods. If you eat eggs then at least on the night I stayed for savoury there was scramble eggs and a roasted tomatoe. If you don’t eat eggs like me, then it was just a roasted tomatoes, luckily there was a big selection of pastry and yoghurt. That’s basically the only small downside. Apart from that it was great for its purpose
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
16 Dec 2024 by The Reservations Team, Hotel Management
Dear Alastair,Thank you for your feedback. We’re glad you had a great stay and look forward to welcoming you back soon.Kind regards,The Reservations Team
by A verified traveler from Forster
Posted 9 Dec 2024
Convenient hotel, free breakfast
Comment from Hotel Management
10 Dec 2024 by The Reservations team, Hotel Management
Dear Carl, Thank you for your review, Carl! We’re glad you found the hotel convenient and enjoyed the free breakfast. We hope to welcome you back soon!
by A verified traveler
Posted 6 Dec 2024
Clean , but not luxurious or amazing views . Fidel perhaps a little expensive but the location was very convenient to what I wanted to do and the train line
Comment from Hotel Management
10 Dec 2024 by The Reservations Team, Hotel Management
Dear Catherine Anne, Thank you for your feedback! We’re pleased you found the location convenient. We appreciate your comments about the property and will keep them in mind as we continue to improve. We look forward to your next stay!
by A verified traveler
Posted 4 Dec 2024
Excellent customer service and very cool, contemporary room design/decor. Highly recommend for easy, breezy getaway option.
Comment from Hotel Management
10 Dec 2024 by The Reservations team, Hotel Management
Dear Louise, Thank you for your wonderful review, Louise! We’re glad to hear you enjoyed the customer service and room design. We appreciate your recommendation and hope to welcome you again soon!
by A verified traveler
Posted 17 Nov 2024
Room is small for twin stay. Staffs are so-so.
Comment from Hotel Management
18 Nov 2024 by The Reservations Team, Hotel Management
Dear Man Ho,Thank you for sharing your feedback. We appreciate your comments regarding the size of the room and the staff. We’ll review these points with our team to ensure we continue improving the guest experience.Kind regards,The Reservations Team
by A verified traveler
Posted 29 Oct 2024
Very clean
Comment from Hotel Management
4 Nov 2024 by The Reservations team, Hotel Management
Dear Amir,Thank you for your fantastic review! We’re delighted to hear that you found everything very clean during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!Kind regards,The Reservations Team
by A verified traveler
Posted 25 Oct 2024
Close to metro
Comment from Hotel Management
28 Oct 2024 by The Reservations team, Hotel Management
Dear Suzanne,Thank you for your wonderful feedback! We’re glad to hear you found our hotel close to the metro. We appreciate your comments and hope to see you again soon!Kind regards,The Reservations Team
by A verified traveler from Forster
Posted 16 Oct 2024
Comment from Hotel Management
21 Oct 2024 by The Reservations team, Hotel Management
Dear Carl,Thank you for your review! We appreciate your feedback and are glad you had a positive experience. We hope to welcome you back soon!Best regards,The Reservations Team
by A verified traveler
Posted 13 Oct 2024
I am in a wheelchair; the accessible room was quite convenient for us.
Comment from Hotel Management
21 Oct 2024 by The Reservations Team , Hotel Management
Dear Peter,Thank you for your wonderful feedback! We’re delighted to hear that the accessible room met your needs. We look forward to welcoming you back on your next visit!Best regards,The Reservations Team
