Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Lovely hotel beautifully situated across the street from fabulous Coogee beach. Everything about our stay was wonderful, right from check in to check out
Appreciate the bathrobe and slippers.
Got a late check out and then enjoyed the area and the hotel pool until our flight time. I'll return here whenever I visit Australia.
by A verified traveler
Posted 4 Nov 2024
Isa at reception was so friendly and helpful and accommodating. Loved the fresh fruit and wine as a welcome. Property convenient. Loved the bed set up so that you open the curtains and see the beautiful ocean view in front of you from the bed. Would definitely recommend.
Comment from Hotel Management
4 Nov 2024 by Rahimul Bari Chowdhury, Hotel Management
Dear Ruth,Thank you for your wonderful feedback! It’s fantastic to hear Isa made such a positive impact on your stay – I’ll be sure to share your kind words with her. I’m glad you enjoyed the fresh fruit and wine welcome, as well as our ocean-view setup. It's truly rewarding to know you found our property both convenient and comfortable.We’re looking forward to your next visit and hope it’s just as memorable!Warm regards,Rahimul Bari ChowdhuryDuty ManagerCrowne Plaza Sydney Coogee Beach
by A verified traveler
Posted 2 Nov 2024
lovely place to stay, brilliant staff!
Comment from Hotel Management
3 Nov 2024 by Coogee Crowne Plaza, Hotel Management
Thank you so much for your kind words and for rating us! We're thrilled to hear you enjoyed your stay and appreciated our team. It was a pleasure having you with us, and we hope to welcome you back soon for another wonderful experience!
by A verified traveler
Posted 1 Nov 2024
I stayed 6 nights in October whilst visiting family. I loved the location with a beautiful beach and wonderful board walk on the doorstep. Plenty of buses
Comment from Hotel Management
2 Nov 2024 by Rahimul Bari Chowdhury, Hotel Management
Dear Janice,Thank you for sharing your experience! I’m delighted you enjoyed the beautiful location, with Coogee Beach and the boardwalk just steps away. It’s great to know the convenience of nearby buses added to your stay, making family visits all the more enjoyable. We’d be thrilled to welcome you back anytime!Warm regards,Rahimul Bari ChowdhuryDuty ManagerCrowne Plaza Sydney Coogee Beach
by A verified traveler from Houston
Posted 29 Oct 2024
I give hotel excellent review! We had a minor confusion checking in. But by the time we came back after walking and visiting stores , front desk was nice enough to accommodate us with king size bed and ocean view. I feel awful that I did not catch his name!! Thank you so much!!!
Comment from Hotel Management
29 Oct 2024 by Rochak Karki, Hotel Management
Dear Veronica,Thank you so much for taking the time to share your experience with us!We’re delighted to hear you had such an enjoyable stay and that we could address the check-in confusion to provide a comfortable room with the king-size bed and ocean view you were hoping for. Your positive feedback means a lot to our team, and I’ll be sure to pass your kind words along to the front desk staff who assisted you.We hope to welcome you back soon and provide another memorable stay!Warm regards,Rochak KarkiFront Office ManagerCrowne Plaza Sydney Coogee Beach
by A verified traveler from Wylie
Posted 26 Oct 2024
Serene and scenic
Comment from Hotel Management
26 Oct 2024 by Rochak Karki, Hotel Management
Dear Roy,Greetings from Crowne Plaza Sydney Coogee Beach !Thank you for taking the time to share your thoughts! We're delighted to hear that you found our hotel serene and scenic. Creating a peaceful and beautiful environment for our guests is something we’re very proud of, so it’s wonderful to know you enjoyed it.We look forward to welcoming you back for another relaxing stay!Warm regards,
by A verified traveler
Posted 9 Oct 2024
Lovely hotel brilliant staff hosekerpers could of done a bit more had to ask to change bedding after 6 days
Comment from Hotel Management
9 Oct 2024 by Rochak Karki, Hotel Management
Dear Caroline,Greetings from Crowne Plaza Sydney Coogee Beach !Thank you for taking the time to share your feedback about your recent stay with us. We’re thrilled to hear you enjoyed the hotel and had a positive experience with our staff.I’m sorry to hear that the housekeeping service didn’t meet your expectations. We strive to maintain high standards and will address this with our housekeeping team to ensure better communication moving forward. Your comfort is our priority, and we appreciate your patience in bringing this to our attention.We hope to welcome you back soon for an even more enjoyable stay.Warm regards,
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Nalaka, Hotel Management
Dear Susana,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at 02 931 59132 or nalaka.nonis@ihg.com.Sincerely,Nalaka NonisDuty Manager02 931 59132nalaka.nonis@ihg.com
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Crowne Plaza Coogee Beach, Hotel Management
Thank you for such a stellular review
by A verified traveler from Maribyrnong
Posted 15 Sep 2024
Outstanding location with a beautiful beach within walking distance..The service was really nice and helpful at all times…Highly recommend a stay..
Comment from Hotel Management
16 Sep 2024 by Rochak Karki, Hotel Management
Dear Brendan,Greetings from Crowne Plaza Sydney Coogee Beach !Thank you so much for your kind feedback! We’re delighted that you enjoyed our outstanding location and the proximity to the beach. It’s also wonderful to hear that our team provided helpful and friendly service throughout your stay.We truly appreciate your recommendation and can’t wait to welcome you back for another memorable stay soon!Warm regards,
