Ratings based on 183 Verified Reviews

3.7 out of 5
54% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 8 Oct 2024
The bathroom was disgusting dirty shower, used bandiads and broken soap left behind. Thick layer of dirty and dust and hairs wete left in the bath Have got photos Tried to ope a window found a brick wall instead
5 out of 5
by A verified traveler

Great Staff

Posted 26 Sep 2024 on Hotels
Johnoo was great as normal great staff and great food
4 out of 5
by A verified traveler

Posted 24 Sep 2024 on Hotels
Presently under renovation. The stairs are a killer on knees. This should be improved when a lift is added during renovations. Surprisingly quiet with double glazed windows facing the main road. Forgot my power cord to assist when equipment I need to plug in won't suit the available positions.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2024 on Wotif
1 out of 5
by A verified traveler

Posted 31 Jul 2024 on Wotif
Weren’t allowed access to our room after booking online. Tried to call the number available countless times in an attempt to book a room and never got an answer. Was guaranteed a refund and had emails and phone calls ignored. Forced to sleep on the streets for a night in Liverpool.
1 out of 5
by A verified traveler

Posted 26 Jul 2024 on Wotif
Worst place we have stayed at as a family ever… Avoid at all costs.
5 out of 5
by A verified traveler

Posted 24 Jul 2024 on Wotif
The place was very queit and i like the service from the staff.The staff are very friendly.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2024 on Wotif
3 out of 5
by A verified traveler

Posted 18 Jul 2024 on Wotif
We had a room and booked it for 3 adults. I think they should change that, because one double bed for 3 grown adults is hardly decent. Sorry guys.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2024 on Wotif