Ratings based on 798 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Would definitely stay here again.
Comment from Hotel Management
30 Oct 2024 by Reservations, Hotel Management
Thank you Saina, we'd love to have you stay with us again!
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Reservations, Hotel Management
Dear Joelle, thank you for such a kind rating! We hope to see you stay with us again in future
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Reception, Hotel Management
Dear Emily,Thank you for leaving us a generous rating and review of your stay.
by A verified traveler
Posted 22 Sep 2024
A really convenient location in Katoomba. Walkable to numerous cafes and restaurants and really close to scenic world.
Reception had just closed when we arrived, but we were sent very clear check in instructions.
Luckily the receptionist was still on site and went above and beyond to assist all of the late comers.
Clean and tidy with a rustic charm.
Comment from Hotel Management
25 Sep 2024 by Reservations, Hotel Management
Dear Sonya, thank you so much for leaving a lovely review of your time with us. We would love to welcome you back for another stay with us
by A verified traveler
Posted 14 Aug 2024
Friendly helpful staff and a beautiful area. Room was ok but a lot of dust on the floor. Bathroom design meant shower door crashed into sink.
Comment from Hotel Management
15 Aug 2024 by Reservations, Hotel Management
Dear Frances, thank you for taking the time to leave a review of your stay. We hope to welcome you back for another stay to create better memories at the Blue Mountains Heritage Motel
by A verified traveler
Posted 8 Aug 2024
The stay was comfortable for the price we paid. The rooms were clean and had basic amenities. The tv was basic not a smart one to watch Netflix and all. Location is great everything is walking distance. Overall value for money and clean place.
Comment from Hotel Management
10 Aug 2024 by Reservations, Hotel Management
Thank you for a wonderful and detailed review of your time with us. We appreciate your feedback and we would love to have you stay with us again sometime in the future
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
6 Aug 2024 by Reservations, Hotel Management
Dear Caitlin. Thank you for taking the time to leave a rating of your stay. If you like to reach out to us, we'd appreciate your feedback so that we may improve for the future. Kind regards
by A verified traveler
Posted 18 Jul 2024 on Wotif
Comment from Hotel Management
7 Aug 2024 by Reservations, Hotel Management
Dear Vanessa, thank you for taking the time to leave a rating of your stay with us. Please feel free to reach out to us with anything we can improve on for your next stay! We would love to welcome you back and we hope to see you again
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by Reservations, Hotel Management
Dear YuriHello, Thank you for your wonderful review. We would love to welcome you back again someday
by A verified traveler
Posted 14 Jul 2024
Clean, friendly but a bit tired
Comment from Hotel Management
17 Jul 2024 by Reservations, Hotel Management
Dear JaneneHello, Thank you for your wonderful review. We would love to welcome you back again someday
