Ratings based on 947 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Paola C. , Hotel Management
Dear Jose, Thanks for rating us. It is disappointing to hear your expectations weren't met. Please let us know what issues you faced during your stay, we are happy to see areas of improvement to offer you a better stay shortly. Regards,
by A verified traveler
Posted 15 Nov 2024
Always a great stay here with the work crew. Comfortable and clean
Comment from Hotel Management
15 Nov 2024 by Bernadette, Hotel Management
Hi KristyThank you for taking the time to leave a review! We are delighted to see that you enjoy your stay every time you visit. We look forward to your next stay.Kind Regards
by A verified traveler from HAMILTON
Posted 9 Nov 2024
Close to transport, shopping, restaurants. Only negatives were can't open a window and poor TV reception.
Comment from Hotel Management
10 Nov 2024 by Kieran, Hotel Management
Dear Michael,Thank you taking the time to review our hotel, we always appreciate feedback from our guest. We apologise about poor reception we have let our maintenance team know about this. I hope this hasn't deterred you from staying with us again.
by A verified traveler from BALDIVIS
Posted 6 Nov 2024
The room was very clean, and while basic, it gave me all that i needed. The staff were very approachable and helpful. I would recommend to anyone.
Comment from Hotel Management
6 Nov 2024 by Kieran, Hotel Management
Dear Noellene,Thank you for taking the time to share your experience with us! We are delighted you enjoyed your stay and hope you were able to make the most of your time in the city. Your kind words about our friendly Guest Services team are sincerely appreciated and will be shared with the team, we know they will be delighted! We look forward to welcoming you back soon.Best wishes,57 Team
by A verified traveler
Posted 3 Nov 2024
Great location.
Comment from Hotel Management
3 Nov 2024 by Paola C. , Hotel Management
Dear George, Thanks for your lovely review!Looking forward to welcoming you back soon. Regards,
by A verified traveler
Posted 1 Nov 2024
Very good location and the rooms are ideal for a short night stay. About a four minute walk from Central Station and close to the light rail too. They also provided complementary pastries, fruits, tea and coffee for breakfast, which was a lovely surprise!
Comment from Hotel Management
2 Nov 2024 by Bernadette, Hotel Management
Hi YeeThank you so much for taking the time to leave a 5 out of 5. We are delighted you enjoyed your stay with us with everything we have to offer. We look forward to your next stay with us.Kind regards
by A verified traveler
Posted 29 Oct 2024
Staff excellent, gym option perfect and location really convenient.
Comment from Hotel Management
29 Oct 2024 by Kieran, Hotel Management
Dear Valerie,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,57 Team
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Paola, Hotel Management
Dear Tracey, Thanks for raking us 5 out of 5. We are looking forward to welcoming you soon. Best wishes,
by A verified traveler
Posted 21 Oct 2024
Nespresso Coffee machine, excelent, also staff kindness and nice decoración, clean
Comment from Hotel Management
21 Oct 2024 by Bernadette, Hotel Management
Hi RoxanaThank you for taking the time to leave a review!We are pleased to see that you enjoyed your stay with us with your highlights being coffee machine, staff, cleanliness and the decorations.We look forward to your next stay with us.Kind Regards
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Kieran, Hotel Management
Dear Bethany,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,57 Team
