Ratings based on 984 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Biggest room I have ever stayed in. Bed was really comfortable
Comment from Hotel Management
25 Sep 2024 by Zara Tower Team, Hotel Management
Dear Jeanne-Marie,Hope you are doing well.Thank you so much for taking the time to leave us a 5-star review.Best Regards,Zara Tower Team
by A verified traveler from Korolevu
Posted 23 Sep 2024
The location is perfect, with easy access to all the major attractions in Sydney. The room was spacious, modern, and impeccably clean, providing a comfortable space for our family.
The staff were exceptional friendly, attentive, and always ready to assist with any request. We felt truly welcomed from the moment we arrived. The amenities were top notch, and the hotel’s attention to detail really enhanced our stay.
We especially appreciated the personalized touches and the recommendations from the concierge, which made our trip even more memorable.
Comment from Hotel Management
25 Sep 2024 by Zara Tower Team, Hotel Management
Dear Goktan,Hope you are doing well.We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.Best Regards,Zara Tower Team
by A verified traveler
Posted 21 Sep 2024
Hotel staff are very welcoming and helpful. Location is convenient for public transport, cafes and restaurants. Our 2 bedroom apartment was perfect for a few days for 4 adults.
Comment from Hotel Management
25 Sep 2024 by Zara Tower Team, Hotel Management
Dear Sarah,Hope you are doing well.We sincerely appreciate the valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.Best Regards,Zara Tower Team
by A verified traveler
Posted 15 Sep 2024
The host was fantastic. Room was upgraded. Extremely happy with the stay!
Comment from Hotel Management
19 Sep 2024 by Manager, Hotel Management
Thank you for sharing your review Aaron! The team love receiving such positive feedback.We look forward to welcoming you again.
by A verified traveler
Posted 8 Sep 2024
Space
Comment from Hotel Management
19 Sep 2024 by Manager, Hotel Management
Thank you for sharing Marie- Laure. It's great to hear you appreciated the space we provided. The team look forward to welcoming you again!
by A verified traveler
Posted 21 Aug 2024
The hotel is conveniently located & within walking distance to shopping area.
Comment from Hotel Management
26 Aug 2024 by Zara Tower Management, Hotel Management
Dear Susan,We are delighted to hear that you found our hotel conveniently located. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,
by A verified traveler
Posted 14 Aug 2024
Location
Comment from Hotel Management
26 Aug 2024 by Zara Tower Management, Hotel Management
Thank you for giving us 5/5! We look forward to welcoming you back!
by A verified traveler
Posted 2 Aug 2024
Staff were excellent so helpful
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Thank you for sharing your review Paul. We love hearing that you appreciated the customer service the team were able to provide you.We look forward to welcoming you again.
by A verified traveler
Posted 28 Jul 2024
Good location, near Central Station and tram stop Chinatown. The building is new and well maintained. Nice team staff, they were all friendly and attentive, we felt welcomed!
Bedroom was clean and the bed is super comfortable, nothing to complain!!
Comment from Hotel Management
29 Jul 2024 by Manager, Hotel Management
Thank you for sharing your fantastic review. The team are thrilled you enjoyed your stay so thoroughly.We look forward to welcoming you again.
by A verified traveler
Posted 26 Jul 2024
