Ratings based on 968 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Broken cot and very cold room. Specific request wasnt followed leaving us to wait around for cots, just to then find a cot was broken
Comment from Hotel Management
31 Dec 2024 by Shaun, Hotel Management
Dear RishiThank you for sharing your experience with us. I am sorry to hear that the cot was broken and will ensure this is investigated further and that the specific cot is discarded if appropriate.Kind regardsShaun
by A verified traveler
Posted 29 Dec 2024
Bathroom could do with a bit of a refurb !! But other than that really nice room with comfortable bed!!
Comment from Hotel Management
30 Dec 2024 by Shaun, Hotel Management
Dear WolfgangWe are delighted you have enjoyed your time with us. I have taken note of your feedback regarding the bathroom and will ensure this is added to our plans moving forward.We hope to welcome you back in the future.Kind regardsShaun
by A verified traveler
Posted 24 Dec 2024
What a pit
Comment from Hotel Management
24 Dec 2024 by Shaun, Hotel Management
Dear AndrewThanks for sharing your feedback. We are sorry your experience didn't match your expectations. We have noted the points you raised and will ensure we do better moving forward and that these points are addressed.We would love the opportunity to welcome you back in the future so we can demonstrate the changes we make following your feedback.Kind regardsShaun
by A verified traveler
Posted 23 Dec 2024
Very nice hotel. We had an amazing specious room with a balcony ! Breakfast was great and especially crunchy bacon !
Comment from Hotel Management
24 Dec 2024 by Shaun, Hotel Management
Dear AnnThank you for sharing your experience with us. We are pleased you have enjoyed your overall time with us and hope to have the opportunity to welcome you back in the future. Kind regardsShaun
by A verified traveler
Posted 14 Dec 2024
Great in every respect other than traffic noise in surrounding roads
Comment from Hotel Management
17 Dec 2024 by Shaun, Hotel Management
Dear AndrewThank you for sharing your experience with us. Great to see you have enjoyed your time with us. I am sorry to hear the traffic noise caused you some disruption and I will ensure this is fed back.We hope to welcome you back in the future.Kind regardsShaun
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Shaun, Hotel Management
Dear HelenThank you for sharing your experience with us. It's lovely to see you have enjoyed your stay and we hope to welcome you back for another again soon.Kind regardsShaun
by A verified traveler
Posted 1 Dec 2024
Nothing to dislike everything was good
Comment from Hotel Management
3 Dec 2024 by Shaun, Hotel Management
Dear MargaretGreat to see you have enjoyed your time with us. We look forward to welcoming you back in the future.Kind regardsShaun
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Shaun, Hotel Management
Dear AdrianThank you for sharing your experience with us. Glad to see you have enjoyed your time with us and we hope to welcome you back in the future.Kind regardsShaun
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Shaun, Hotel Management
Dear PaulGreat to see you have enjoyed your stay. Please visit us again soon.Kind regardsShaun
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Shaun, Hotel Management
Dear Robert MarkThank you for sharing your experience with us. Great to see you have enjoyed your time with us. We look forward to welcoming you back in the future.Kind regardsShaun
