Ratings based on 644 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2022 on Hotels
by A verified traveler
Posted 26 Sep 2022 on Hotels
by A verified traveler
Posted 19 Sep 2022
by A verified traveler
Posted 15 Sep 2022
Good. Value for money
Comment from Hotel Management
16 Sep 2022 by Jaime, Hotel Management
Thank you Mohammad for your feedback.We hope to see you again.Jaimeoperations manager
by A verified traveler
Posted 14 Sep 2022
It’s an old property that’s been 3 different hotels. There is massive construction outside property roads, pedestrian accesses closed.
They have done a good job in trying to provide decent lodging. 24x7 coffee in lobby etc. staff very friendly and helpful.
On my first morning morning what appeared to be a homeless person walked in helped himself to buffet breakfast and sat at one of restaurant tables. Staff did not react. Later in week staff asked for room numbers each morning which they had not done previously ……..
Comment from Hotel Management
14 Sep 2022 by Thistle Express Swindon, Hotel Management
Hello Anthony.Thank you for your review and comments. We really appreciate all the feedback. We hope that we will see you again soon. Kind Regards,
by A verified traveler
Posted 12 Sep 2022
by A verified traveler
Posted 12 Sep 2022
by A verified traveler
Posted 12 Sep 2022 on Ebookers
Overall great service! I thoroughly enjoyed the breakfast and tea/coffee options. I would have appreciated options for snacks or light food (perhaps a vending machine) that one could pay for in addition to the pizza drinks meal.
Comment from Hotel Management
12 Sep 2022 by Thistle Express Swindon, Hotel Management
Hello, Thank you for your kind review and comments.We hope to see you again soon.
by A verified traveler
two night stay
Posted 4 Sep 2022 on HotelsMattress very hard, no spare pillows, bathroom very small, no kettle in room. Staff polite and helpful.
Comment from Hotel Management
5 Sep 2022 by Shannon Jones , Reception Manager, Hotel Management
Hi Philip,Thank you for your review and leaving your feedback, I would like to apologize for any inconvenience caused during your stay and I will pass this on to the relevant departments in the hotel for this is to be looked into properly.Kind Regards,
by A verified traveler
Posted 2 Sep 2022
I enjoyed coffee any time.
Comment from Hotel Management
2 Sep 2022 by Shannon Jones , Reception Manager, Hotel Management
Hi Sang Ryong,Thank you for your review and leaving feedback we really appreciate it. We hope to see you again soon.Kind Regards
