Ratings based on 220 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
The location, which is close to other bars, Indian and Fish and chip shop.
by A verified traveler
Posted 27 Sep 2024
Perfect spot for working away thank you
by A verified traveler
Posted 3 Sep 2024
It is a lovely inn with two bars, the choice of food on the menu is very good, it was served piping hot, and good portions. The hotel is in need of an upgrade the mattress was soft and saggy. The room faced onto the high St and was subject to traffic noise, one of the pull down blinds was broken and did not pull up. But for the price paid it was ok
by A verified traveler
Posted 29 Aug 2024
Nice little place. Nothing fancy at all but the staff were very friendly and the beer was nice.
Room was super basic, but was also super cheap so to be expected. Bed was comfortable enough. Would stay again if it I was on my own.
by A verified traveler
Posted 4 Aug 2024
Helpful staff and good value for a two night stay and a ideal location
by A verified traveler
Posted 28 Jul 2024 on Hotels
Very friendly staff, good sized room with a view of the square. Small but adequate toilet. Really good food and drink.
by A verified traveler
A bit tired
Posted 13 Jul 2024 on HotelsClean but very tired condition but not bad for price
by A verified traveler
Posted 11 Jul 2024
by A verified traveler
Posted 4 Jul 2024
I am an Highworthian, I love the town and love to make visits to see relatives and old friends, and this was the purpose of my recent visit and my reason for booking a weekend at the Saracens Head. I will break my review into two.
Firstly, the pub; friendly, enjoyable food, great ale, well appointed with the bars, restaurant, TV / smokers area and gardens, large car park area, as a modern-day pub I would rate it with 4 stars.
Secondly as a hotel; we were shown into room 8, a twin room, although I was pretty convinced that I had booked a double, but put that down to me. The bed was comfortable and the bedding nice and crisp and clean, great so far.
The furniture in the room consisted of two, 4 drawer cabinets, one with 1 drawer missing, 1 broken, and another with a pull handle missing, the cabinet had been painted but now showed batches of bare wood. The top of the cabinet housed the tea making facility; two random mugs, one spoon and all ingredients stuffed into one bowel.
The second cabinet appeared ok, this one housed the TV; but no controller, so. no TV.
There was no provision for clothes hanging.
There was a single bedside cabinet but no bedside lighting
One painted wall was covered in marks and the brown carpet looked quite dirty.
Following my complaining I was told that the manager would come in and see me by 5.30, well, he did come in but never came to talk to me, I was passed a message informing me that ‘tomorrow I will move to another room and that I would be reimbur
by A verified traveler
Posted 2 Jul 2024
Overall pretty good but it's out of date and needs to be updated and the mold needs to be cleaned out of the bathrooms they also need to leave a toilet brush for customers
