Ratings based on 310 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Great location, great value for money and genuinely nice staff. The rooms were a bit dated with stained carpets and old window coverings.
Comment from Hotel Management
8 Nov 2024 by Victoria, Hotel Management
Good Afternoon Gary, Thank You for taking the time to leave us a review. We are glad to hear that our hotel is good value for money and our staff were friendly during your stay. We do apologise about the carpets. We are currently in the process of getting them cleaned professionally to ensure the carpets are fresh and clean. We hope to welcome you back to Cricklade House Hotel and Spa in the not too distant future. Kind Regards,
by A verified traveler
Posted 10 Oct 2024
We had a lovely overnight stay. The receptionist and the bar staff were particularly helpful and pleasant.
It was lovely to have a swim and sauna in the morning before checking out.
Comment from Hotel Management
8 Nov 2024 by Victoria, Hotel Management
Good Afternoon Andrew, Thank You for taking the time to leave us a review. We are happy to hear that the staff were helpful and pleasant during your stay. We are glad to hear that our spa facilites were also well enjoyed during your stay as well. We look forward to welcoming you back to Cricklade House Hotel in the not too distant future. Kind Regards,
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
8 Nov 2024 by Victoria, Hotel Management
Good Afternoon Matt, Thank You for taking the time to leave us a review. We look forward to welcoming you back to Cricklade House Hotel in the not too distant future. Kind Regards,
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
8 Nov 2024 by Victoria , Hotel Management
Good Afternoon Matthew, Thank You for taking the time to leave us a review. We look forward to welcoming you back to Cricklade House Hotel in the not too distant future. Kind Regards,
by A verified traveler
Posted 1 Sep 2024
Staff very welcoming and food good. Room very clean but tired decor with a broken hot tap and badly corroded metal toilet brush. Hotel needs TLC
by A verified traveler
Posted 23 Aug 2024
by A verified traveler
Posted 19 Aug 2024
We had a one night stay on route to Cornwall so didn't utilise all of the facilities however the room was large and clean and the beds were comfortable. We also used the pool, which was great, and breakfast was plentiful.
The highlight was the hotel cat, Doris, who was very friendly.
by A verified traveler
Posted 17 Aug 2024
The hotel was quite dated! The buffet breaks fast was average, and by the time we got there , all the food was gone! The glasses weren’t replenished so couldn’t drink the juice! Overall just very average
by A verified traveler
Posted 11 Aug 2024
Quite basic. We weren’t actually in the hotel but in the outbuildings and I wouldn’t have felt that safe if I was by myself staying there. Bathroom needed an upgrade
by A verified traveler
Nice hotel and great staff, room could be better
Posted 11 Aug 2024 on HotelsNice hotel and the customer service from staff was wonderful. Room was okay and did the job. No kettle and a bit stuffy in the heat but we still had a good nights sleep. The main door to enter the room needs to have a handle on the other side so that you can actually get out of the room! We stayed in room 20 and found it difficult to get a good grip to open the door by the latch each time. Disabled parking could be better as well. Only 2 spaces and they seem to be exactly the same size as nornal parking spaces.