Ratings based on 991 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Absolutely amazing and without doubt the place you have to stay at if you’re staying at the Dead Sea! They were Incredibly kind, professional And courteous. You probably will never experience a personalized and a customized experience Like this. They go above and beyond and truly make you feel like you are a VIP guest there. I couldn’t recommend this place anymore, to anyone considering.
Comment from Hotel Management
18 Nov 2024 by Rawan Fakhouri, Hotel Management
Dear BavetraPermit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on.We are happy to receive your feedback and know that you had an enjoyable stay with us.We are looking forward to welcoming you back in your next trip to the Dead Sea.Best Regards,Rawan FakhouriGuest Relation Manager
by A verified traveler
Posted 15 Nov 2024
Beautiful property. Lots of restaurants and activities to do.
Comment from Hotel Management
16 Nov 2024 by Rawan Fakhouri, Hotel Management
Dear AndresAllow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable.Kind regards,Rawan FakhouriGuest Relation Manager
by A verified traveler
Posted 5 Nov 2024
Amazing
Comment from Hotel Management
5 Nov 2024 by Rawan Fakhouri, Hotel Management
Dear AhmadThank you for taking the time to share your feedback on Expedia.As your comments are an invaluable source to review our performance and achieve excellent service to our valued guests. Hopping to have the pleasure of welcoming you back to Movenpick Resort and Spa Dead Sea.Kind Regards,Rawan FakhouriGuest Relation Manager
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Rawan Fakhouri, Hotel Management
Dear AhrazThank you for choosing Movenpick Resort & Spa Dead Sea and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Best Regards,Rawan FakhouriGuest Relation Manager
by A verified traveler
Posted 26 Oct 2024
The staff are experts at bad behavior.
Comment from Hotel Management
5 Nov 2024 by Rawan Fakhouri, Hotel Management
Dear Omar Thank you for choosing Movenpick Resort & Spa Dead Sea and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Best Regards,Rawan FakhouriGuest Relation Manager
by A verified traveler
Posted 26 Oct 2024
Lovely staff.
Comment from Hotel Management
27 Oct 2024 by Rawan Fakhouri, Hotel Management
Dear hafedh atheerAllow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Rawan FakhouriGuest Relation Manager
by A verified traveler
Posted 24 Oct 2024
Amazing rooms and friendly staff. Buffet dinner and breakfast are good. Private beach offers showers and towels.
Comment from Hotel Management
25 Oct 2024 by Rawan Fakhouri, Hotel Management
Dear RogerAllow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Rawan FakhouriGuest Relation Manager
by A verified traveler from Corte Madera
Posted 23 Oct 2024
The ambience made you feel you were in a medieval setting rather than a modern resort. Excellent dining choices with outdoor live music, both American pop and Middle Eastern. Private Dead Sea area for swimming and best mud bath and spa experience I’ve ever had. Setbacks were room wasn’t ready in late afternoon which delayed our enjoyment of the resort. Room with ocean view was average with balcony door and screen tattered and worn. Needs attention. Staff were plentiful and gracious.
Comment from Hotel Management
25 Oct 2024 by Rawan Fakhouri, Hotel Management
Dear PaulineAllow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Rawan FakhouriGuest Relation Manager
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Rawan Fakhouri, Hotel Management
Dear shonoyaAllow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Rawan FakhouriGuest Relation Manager
by A verified traveler
Posted 13 Oct 2024
Such a lovely hotel would highly recommend it
Comment from Hotel Management
14 Oct 2024 by Rawan Fakhouri, Hotel Management
Dear Surjit,Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable.Kind regards,Rawan FakhouriGuest Relation Manager
