Ratings based on 284 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Brand Experience Team, Hotel Management
Hi Melissa,Thank you for the amazing review!Maz K.#Team6
by A verified traveler
Posted 1 Dec 2024
The Sweetwater Studio was good value for money. Location was excellent. It had exactly the amenities that were advertised. The room was comfortable and had a stocked kitchen. Some challenges... The heater / AC was very loud and kept clicking on and off all night. We had to unplug it. The hallways and lobby smelled funny like extreme cleaning solutions. Otherwise it was a good place and we would probably stay there again.
Comment from Hotel Management
2 Dec 2024 by Brand Experience Team, Hotel Management
Hi Lucy, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6
by A verified traveler
Posted 21 Nov 2024
Nice motel and located nearby business needs. Right price as well.
Comment from Hotel Management
22 Nov 2024 by Brand Experience Team, Hotel Management
Hi Kalton,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
by A verified traveler
Posted 11 Nov 2024
My experience was very bad. The room reeked of ramin noodles of some kind. If you sleep on the side on the highway you can hear every 18 wheeler going by while you sleep. The AC did not heat the room correctly. My shower had some sort of leak in the wall and I awoke to a puddle of water in the room and outside the door. Their ice maker was broken. They 1 ice maker for the whole place. When I spoke to the kids working the counter they had nothing to offer me for my crappy stay. My advice, pay a few extra dollars and stay across the hightway from the place at the nice motels.
Comment from Hotel Management
11 Nov 2024 by Brand Experience Team, Hotel Management
Hi Joe,We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations.Maz K.#Team6
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Brand Experience Team, Hotel Management
Hi Chasity,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 11 Oct 2024
Everything was great
by A verified traveler
Posted 26 Sep 2024
Not clean
Comment from Hotel Management
27 Sep 2024 by Nancy Y., Hotel Management
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Brand Experience Team, Hotel Management
Hi Max,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 18 Sep 2024
It was close to the interstate made it easy to get to work
Comment from Hotel Management
18 Sep 2024 by Brand Experience Team, Hotel Management
Hi Damion, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Natalie #Team6
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Brand Experience Team, Hotel Management
Hi Carlos, Thank you for the 5-star rating! Natalie #Team6
