Ratings based on 775 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Everything was great, except the hallway had a slight unpleasant order (which might have came from the other rooms) but in all, it was a very pleasant stay.
I will keep staying there on my trips to El Paso.
Thank you.
Comment from Hotel Management
27 Oct 2024 by Microtel Staff, Hotel Management
Dear Dixie,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Sweetwater. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay exceptional. I do apologize for the unpleasant smell you encountered in the hallway, we will do everything we can to address this and ensure doesn't happen again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Candace Flachcandaceflach@gmail.com
by A verified traveler
Posted 20 Oct 2024
The staff were awesome! Very friendly and engaging. The lobby was decorated beautifully for Halloween complete with treats for all, including my dog. Rooms were small but clean. Breakfast was plentiful and good.
Comment from Hotel Management
22 Oct 2024 by Microtel Staff, Hotel Management
Dear Fawn,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Sweetwater. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff, customer service, atmosphere, and breakfast exceptional. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Candace Flachcandaceflach@gmail.com
by A verified traveler
Posted 14 Oct 2024
Good stay
Comment from Hotel Management
15 Oct 2024 by Microtel Staff, Hotel Management
Dear Michael,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Sweetwater. It is always a pleasure to receive positive feedback.I am so happy to hear you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Candace Flachcandaceflach@gmail.com
by A verified traveler from McAllen
Posted 14 Oct 2024
Smelled clean, looked clean. Friendly staff, good breakfast and walking distance to multiple door options.
Comment from Hotel Management
14 Oct 2024 by Microtel Staff, Hotel Management
Hello Daniel! We are so happy to hear you enjoyed your stay here at Microtel Inn and Suites Sweetwater! We value your feedback, and appreciate you reviewing us! It is our sincere hope that if you are ever in this area again, that you will give us another opportunity to serve you. Thanks again, and have an amazing day!
by A verified traveler
Posted 1 Oct 2024
The staff were so nice. Very helpful.
Comment from Hotel Management
1 Oct 2024 by Microtel Staff, Hotel Management
Hello Mike! Thank you so much for taking the time to leave us a review, we appreciate your feedback! We're elated to hear you enjoyed your stay with us, we appreciate your business! We look forward to another opportunity to serve you, and hope you'll visit again soon. Thanks again, have an amazing day!
by A verified traveler
Posted 29 Sep 2024
Very clean and cozy vibe. Every staff member seem to be friendly. Really wasn't no cons I'd noticed
Comment from Hotel Management
1 Oct 2024 by Microtel Staff, Hotel Management
Hello Quincy! Thank you so much for taking the time to leave us a review, we appreciate your feedback! We're elated to hear you enjoyed your stay with us, we appreciate your business so much! We look forward to another opportunity to serve you, and hope you'll visit again soon. Thanks again, have an amazing day!
by A verified traveler
Posted 28 Sep 2024
Easy access to freeway but what I didn’t like was that the bathroom was dirty.
Comment from Hotel Management
1 Oct 2024 by Microtel Staff, Hotel Management
Dear Sergio,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Sweetwater. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you experienced challenges with the cleanliness of the bathroom during your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 26 Sep 2024
This is a great place, only issue is first floor plumbing. Not sure why, but I’ve stayed different times and at about 9 at night something goes wrong with the downstairs toilets, but they work again about 1030/11.
Comment from Hotel Management
27 Sep 2024 by Microtel Staff, Hotel Management
Hello Michael! Thank you so much for your review, we sincerely appreciate your time and feedback! We apologize for any plumbing issues you may have experienced, and please know we have forwarded along this information to management and are actively working to ensure we improve and that everything is top notch for our guests. We are so happy to hear you enjoyed your stay, and we look forward to the opportunity to serve you again in the future! We hope you have a wonderful day!
by A verified traveler
Posted 7 Sep 2024
We needed an overnight on our long road trip and this was the best we've found on our evite trip. Extra clean. Super nice staff. Comfy beds with lots of pillows. Great breakfast choices. We will stay again on our next (and every trip after that).
Comment from Hotel Management
27 Sep 2024 by Microtel Staff, Hotel Management
Hello Janice! Thank you so much for taking the time to leave a review and give us your feedback, we appreciate it so much! We're elated to hear how satisfied you were with your stay, and that you'll be returning! We look forward to the next opportunity to serve you, and hope we see you soon! Have an amazing day!
by A verified traveler
Posted 3 Sep 2024
Stopped in for a night traveling through TX. The hotel was clean, comfy, and a great value. There is not much around it for dinner but we found some good take out a few miles away. All in all an excellent spot for a one nighter.
Comment from Hotel Management
27 Sep 2024 by Microtel Staff, Hotel Management
Hello Peter! We are elated to hear you enjoyed your stay with us! We appreciate your business very much, and hope you will come back and stay with us again in the future!! Thank you for your time and feedback, have a wonderful day!
